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4. Click the Device Services tab.
5. Click Align the Printer.
The product prints a test page, aligns the print head, and calibrates the printer.
Recycle or discard the page.
Remove ink from your skin and clothing
Follow these instructions to remove ink from your skin and clothing:
Surface Remedy
Skin Wash the area with an abrasive soap.
White fabric Wash the fabric in cold water and use chlorine bleach.
Color fabric Wash the fabric in cold water and use sudsy ammonia.
CAUTION: Always use cold water to remove ink from fabric. Warm or hot water can
set the ink into the fabric.
Print and evaluate a self-test report
If you are experiencing problems with printing, print a self-test report before you replace
the ink cartridges. This report provides useful information on several aspects of your
product, including the ink cartridges.
To print a self-test report
1. Load letter or A4 unused plain white paper into the input tray.
2. Press and hold the Cancel button and then press the Red-Eye Removal button.
The product prints a self-test report, which contains the following information:
Product information: includes the model number, serial number, and other
product information.
Revision information: includes the firmware version number.
Ink delivery system information: displays the approximate ink level of each
installed ink cartridge, the status of each ink cartridge, the date each cartridge
was installed, and the date each cartridge will expire.
Print quality pattern: displays the color blocks, representing each of the installed
ink cartridges. Solid, even blocks of color indicate there are no print quality
problems. When streaks are displayed or there are missing blocks, clean the print
head using the procedure described in
Clean the print head” on page 64. If the
color blocks still show print quality problems after cleaning the print head, align
the product using the procedure described in
Align the print head” on page 64.
If the color blocks continue to show print quality problems after cleaning and
aligning, contact HP customer support.
Print and evaluate a self-test report 65
Maintain the HP Photosmart