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8. Clean the electrical contacts in the product.
To clean the electrical contacts in the product
a. Dampen a cotton swab with water.
b. Clean the electrical contacts in the product by wiping with the swab from the
bottom to the top.
Use as many fresh swabs as necessary. Clean until no ink shows on the swab.
c. Wipe the area dry with a dry swab before proceeding to the next step.
9. Make sure the latch handle is raised, and then reinsert the print head.
10. Carefully lower the latch handle.
NOTE: Make sure you lower the latch handle before reinserting the ink
cartridges. Leaving the latch handle raised can result in incorrectly seated ink
cartridges and problems printing. The latch must remain down in order to
correctly install the ink cartridges.
Chapter 11
188 Troubleshooting
Troubleshooting