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Malfunction Possible cause / Solution
The appliance does not start:
The plug is not properly inserted in the power socket.
• Insert the plug into the power socket.
There is no power at the socket.
• Please check your domestic electrical installation.
The main fuse has blown.
• Replace the fuse.
The programme selector dial is not correctly positioned and the button 9 has not
been pressed.
• Please turn the selector dial and press the button 9 again.
The delay start has been selected.
• If the laundry are to be washed immediately, cancel the delay start.
The Child Safety Lock has been activated.
• Deactivate the Child Safety Lock.
The appliance fills then emp-
ties immediately:
The end of the drain hose is too low.
• Refer to paragraph in "Water drainage" in chapter "Installation".
The appliance does not empty
and/or does not spin:
An option or a programme that ends with the water still in the tub or a that eliminates
all the spinning phases has been selected.
• Select the draining or spinning programme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
There is water on the floor:
Too much detergent or unsuitable detergent (creates too much foam) has been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the inlet hose fittings. It is not always
easy to see this as the water runs down the hose; check to see if it is damp.
• Check the water inlet hose connection.
The drain or inlet hose is damaged.
• Replace it with a new one.
The door will not open:
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait until the door lock is released.
Open the door when the pilot light 10 is off.
There is water in the drum.
• Select drain or spin programme to empty out the water.
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