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Fault code and malfunction Possible cause / Solution
Problem with the water drain-
age
The drain hose is squashed or kinked.
• Check the drain hose connection.
The drain filter is clogged.
If the appliance stops working without discharging the water , first carry out an
emergency drain:
•
turn the programme selector dial to
;
• unplug the appliance;
• close the water tap;
• if necessary, wait until the water has cooled down;
• unscrew the drain hose from the rear support (see "Frost precaution") and unhook
it from the sink or spigot;
• let it run along the floor;
• place a bowl on the floor and place the end of the draining hose into the bowl.
The water should drain by gravity into the bowl. When the bowl is full, empty it.
Repeat the procedure until water stops flowing out ;
• screw the draining hose to the rear support and reposition it;
• open the door and remove the laundry;
• carry out the drain filter cleaning as described in "Cleaning the drain filter";
• at the end of cleaning action, close the door and insert the mains plug again;
• run a drain programme to check if the appliance works now.
Door open
The door has not been closed or is not closed properly.
• Close firmly the door.
The appliance does not start or stops during operation
without any visible alarm.
Before contacting your local Service Centre, please carry
out the checks listed below.
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