Filter
Top Products
9
Washer continues to ll or drain; cycle seems stuck
Was the lid lifted anytime during or after ll? The Auto
Load Sensing models will default to a higher water level if the
lid is opened or power is interrupted.
Is the top of drain hose lower than the water level in
washer? The top of the hose must be higher than the water
level in the washer for proper operation. See “Installation
Instructions.”
Does the drain hose t too tightly in the standpipe, or is it
taped to the standpipe? The drain hose should be loose yet
t securely. Do not seal the drain hose with tape. The hose
needs an air gap. See “Installation Instructions.”
Wash/Rinse temperature not what I selected
Are the hot and cold water inlet hoses reversed? See
“Installation Instructions” for more information.
Does the Hot or Warm wash seem cooler than you
expected? Hot and warm temperatures are controlled by
the washer and may be cooler than your previous washer.
This is normal. The cooler temperatures save energy while
providing good cleaning.
Garments damaged
Check the following: Empty pockets, zip zippers, snap or
hook fasteners before washing. Tie strings and sashes to
avoid tangling. Were items damaged before washing? Mend
rips and broken threads in seams before washing.
Has a household fuse blown, or has a circuit breaker
tripped? Replace the fuse or reset the circuit breaker. If the
problem continues, call an electrician.
Is the washer in a normal pause in the cycle? The washer
pauses for about 2 minutes during certain cycles. Allow the
cycle to continue. Some cycles feature periods of agitation
and soak.
Did you wash a large load? Was the wash load tightly
packed? Wash smaller loads and load in loose heaps.
Is the lid open? The lid must be closed during operation.
Washer will not agitate or spin with the lid open.
Washer won’t drain or spin, or loads are wet
Is the drain hose clogged, or the end of the drain hose
more than 96" (2.4 m) above the oor? See “Installation
Instructions” for proper installation of drain hose.
Is the lid open? The lid must be closed during operation.
Washer will not agitate or spin with the lid open.
Is there excessive sudsing? Always measure detergent.
Follow manufacturer’s directions. If you have very soft water,
you might need to use less detergent.
Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed (if available).
Is the drain hose length fed too far down the drain pipe?
Use the drain hose form to raise the end of the hose. The
hose should be no more than 4.5" (113 mm) down the pipe.
Secure drain hose to drain pipe.