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Are you washing a small load?
You will hear more splashing sounds when washing small
loads. This is normal.
The washer basket moves while washing.
This is normal.
Can you hear water spraying?
This is part of the wash action.
Are you washing items with metal snaps, buckles, or
zippers?
You may hear metal items touching the basket. This is normal.
Did you select the Bulky Items/Comforters cycle?
Use the Bulky Items/Comforters cycle only for oversized,
nonabsorbent items such as comforters, pillows, or poly-lled
jackets. Other items will create an unbalanced load in this
cycle.
Washer leaks
Are the ll hoses tight?
Are the ll hose washers properly seated?
Check both ends of each hose. See “Connect the Inlet Hoses”
in the Installation Instructions.
Did you pull the drain hose from the washer cabinet and
install it in a standpipe or laundry tub?
The drain hose should be pulled from the washer cabinet and
secured to the drainpipe or laundry tub. See “Connect Drain
Hose” and “Secure the Drain Hose” in the Installation
Instructions.
Is the sink or drain clogged?
Sink and drainpipe must be able to carry away 17 gal. (64 L) of
water per minute. If sink or drainpipe is clogged or slow, water
can back up out of drainpipe or sink.
Is water splashing off the tub ring or the load?
The wash load should be balanced and not overloaded. If the
wash load is unbalanced or overloaded, incoming water can
deect off the load.
Is the washer properly installed?
The washer must be level. The feet should be properly
installed and the nuts tightened. See “Level the Washer” in the
Installation Instructions.
Was the cycle interrupted and then the Deep Clean option
selected?
The Deep Clean option should be
started on a dry load only.
The Deep Clean option should not be selected after the tub
has started lling with water.
Did you select Deep Clean option and use a handwashing
detergent?
Regular or hand-washing detergents are not recommended
f
or this washer. Use only High Efciency (HE) detergent.
Use only HE High Efciency detergent.
Check household plumbing (laundry tubs, faucets,
drainpipe, water pipes) for leaks.
Dispenser operation
Are the laundry products in the correct dispensers?
Add the correct amounts of detergent (powdered or liquid),
liquid chlorine bleach, or fabric softener to the correct
dispenser. You can add powdered or liquid laundry boosters
to the Bleach/Oxi dispenser (on some models). Use only liquid
chlorine bleach in the Bleach/Oxi dispenser.
Is there water remaining in the bottom of a dispenser? Did
the dispenser drain properly?
A small amount of water may be l
eft in a dispenser at the end
of the cycle. This is normal.
Is there powder left in the Bleach/Oxi dispenser (on some
models)?
The Oxi option (on some models) must be selected for
proper ushing. Leftover powder may be removed by hand,
if needed. Otherwise, select Oxi and the dispenser will be
clean
ed out during the next cycle.
NOTE: Homes with low water pressure may result in
residual powder in the dispenser. Try using a warmer wash
temperature setting. Otherwise, try using another booster
or switch to a liquid.
Wash load odor
Are you using too much or too little detergent?
Follow the detergent manufacturer’s recommendation for
correct amount for the load size, and soil level for your load.
Remember, concentrated detergents such as 2x or higher will
use less detergent based on load size.
Do you remove clothing from your washer as soon as the
cycle nishes?
Unload the washer as soon as it stops to avoid prolonged
moist conditions.
Are your clothes thoroughly dry before putting them
away?
Always make sure wash loads are thoroughly dry before
putting them away.
Do you use the hottest water safe for the clothing?
Some soils and stains are only released with warmer water.
Remaining soils and stains on clothing can lead to odors.
Washer Operation
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
re or electrical shock.
WARNING
Washer won’t ll, rinse or agitate; washer stops
Is the power cord plugged into a grounded 3 prong outlet?
Plug power cord into a grounded 3 prong outlet.
Are you using an extension cord?
Do not use an extension cord.
Is there power at the plug?
Check electrical source or call electrician.
Is the indicator on the Cycle Control knob properly lined
up with a cycle?
Turn the Cycle Control knob to the right slightly.