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If you need service or assistance, we suggest
you follow these four steps:
L Before calling for
assistance.. .
Performance problems often result
from little things you can find and fix
yourself without tools of any kind
If your washer does not fill:
Is the power supply cord plugged
into a live circuit with the proper
voltage?
Are both water faucets open’
Have you checked your homes
main fuses or circuit breaker box?
Are the water supply hoses kinked?
Is the Cycle Control Knob set and
pulled out7
If your washer does not spin:
l
Is the lid closed?
l
Is the power supply cord plugged
into a live circuit with the proper
voltage?
l
Have you checked your home’s
main fuses or circuit breaker box7
If your washer stops during the
permanent press or knit cycle:
l
Remember. the washer will stop for
aboutI% minutes afterthe partial
drain during the cool down period
in these cycles.
If your washer fills and drains with-
out running:
l
Make sure that the Cycle Control
Knob is pointing to a number In the
cycle.
Make sure the drain hose is higher
than the wafer level in the washer. If
if isn’t...
l
The washer may seem to be draln-
Ing during wash and rinse cycles
l
Water can siphon out. [See “lnstalla-
tion Instructions”)
2.
If
you need
a&stance*...
Call Whirlpool COOL-LINE serv-
ice assistance telephone number.
Dial free from:
Continental U.S. . (800) 253-1301
Michigan . . . . . . . . (800) 632-2243
Alaska & Hawaii (800) 253-1121
and talk with one of our trained Con-
sultants The Consultant can instruct
jou in how to obtain satisfactory oper-
ation from your appliance or, if sew-
ce IS necessary, recommend a
qualified service company in your
=rrea.
3.
If you need service*...
Whirlpool has
/- ”
TLitl
01
d
~et~~r~ “07 y;fnT
chised TECH-CARE ’
7ECf/-CARE
Service Compa-
FRANCHISEDSERVICE nies, TECH-CARE
service technicians are trained to
‘ulflll the product warranty and pro-
;/ide after-warranty service, any-
Yvhere in the United States. To locate
TECH-CARE service in your area, call
3ur COOL-LINE service assistance
‘elephone number(see Step 2) or look
.n your telephone directory Yellow
pages under
4.
If ‘(I’
,“. d.“,
you have a
problem*...
Call our COOL-LINE service as-
sistance telephone number (see Step
2) and talk with one of our Consultants,
or if you prefer, write to:
Ylr. Robert Stanley
division Vice President
dhirlpool Corporation
2000 US-33, North
Benton Harbor, Ml 49022
‘If you must call or write, please pro-
Jide: model number, serial number,
date of purchase, and a complete
description of the problem. This infor-
nation is needed in order to better re-
,oond to your request for assistance.
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