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Garment damage
■ Check the following:
Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before
washing.
Were strings and sashes tied to prevent tangling?
Were items damaged before washing?
Mend rips and broken threads in seams before washing.
■ Did you overload the washer?
See “Loading” for maximum load size.
■ Did you properly add chlorine bleach?
Do not pour chlorine bleach directly on load. Use your liquid
chlorine bleach dispenser. Wipe up bleach spills. Undiluted
bleach will damage fabrics. Do not place load items on top of
the bleach dispenser when loading and unloading the washer.
■ Did you follow the manufacturer’s care label instructions?
Wash temperature is not what I selected
■ For permanent installations: Are the hot and cold water
inlet hoses reversed?
As washing progresses, the wash temperature will decrease
slightly for hot and warm washes. This is normal.
■ For portable installations: Is the Temperature set at Cold/
Cold?
See “Portable Installation Instructions.”
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use factory specified parts. These parts will fit right and work
right because they are made with the same precision used to
build every new CROSLEY
®
appliance. To locate replacement
parts in your area, call our Customer Interaction Center telephone
number or contact your nearest designated service center.
For assistance and service
Call the Whirlpool Customer Interaction Center toll free at
1-800-253-1301.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Installation information.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■ Referrals to local dealers, repair parts distributors, and
service companies.
Whirlpool designated service technicians are trained to fulfill the
product warranty and provide after-warranty service, anywhere in
the United States.
To locate the Whirlpool designated service company in your area,
you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to us with any
questions or concerns at:
Crosley Corporation
c/o Correspondence Dept.
675 North Main Street
Winston-Salem, NC 27102-2111
Please include a daytime phone number in your correspondence.