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Troubleshooting 23
• The detergent is not suitable for washing machines (it should be labeled “For
washing machines” or “hand a nd machine wash,” or the like).
• Too much detergent or softener being used.
• The appliance is not plugged into the socket, or not enough to ma ke contact.
• There has been a power failure.
• The appliance door is not shut properly.
• The DRY TIME Knob is on the ‘OFF’ setting.
• The drum is overloaded.
• Verify water supply connections are connec ted properly to the hot and cold valves.
• Verify that water supply is turned on.
• Incorre
ct sorting.
• The drum is overloaded.
• Incorrect wash cyc le
• Clothes ma tted to the drum after spin.
• Refer to www.splendide.com for additional fabriccare tips.
Problem Possible Causes / Solution
There is too much
foam.
The dryer does
not start.
Poor drying
performance
Dryer performance
has decreased over
time.
Wrinkling
• Continua l oversudsing from using too much/wrong kind of detergent or fabric
softener. (See ‘Detergent and laundry aids,’ pg. 15).
• The condensing chamber or fan blower is clogged (See ‘Cleaning the interior,’ pg. 20)
If you need assistance
Every Splendide washer-dryer comes with a Limited
Warranty. Please read the Limited Warranty
Statement that came with your machine for
complete details. You’ll find many answers to
common problems in the “Troubleshooting”
section of this manual. If you review this section
first, you may not need to call for service at all.
NOTE: You will be charged for a service call while
the appliance is under warranty if the problems are
not caused by defective workmanship or materials.
• If you do need service, you can relax knowing
that help is only a phone call away. Call our
Splendide Technical Service/Assistance
Department toll-free at 1-800-356-0766
Monday-Friday 7:00AM-5:00PM Pacific Time.
• Please have the model number and serial
number of your washer-dryer ready when you
call.
Splendide Technical Service
15650 SE 102nd Ave
Clackamas, Oregon 97015 - USA
1-800-356-0766
(Ext. 5)
Hours: Mon-Fri 7AM-5PM (PST)
Local Phone: 503-655-2563