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18
Operation
The washer does not start
The machine
continuously
fills and drains
water
Water does
not enter
the washer
The program selector knob
keeps turning
The washer-
dryer doesn't
drain or spin
Kinked Hose
Possible Cause
There is no power.
Door is open.
The Delay Start has been
programmed (p. 14).
Controls not set properly (p.14).
Water supply is turned off or
the supply hoses are kinked.
Wall drainage system doesn't
have a breather pipe.
Drain hose is positioned too
low causing siphoning (Fig. 6,
p. 5).
Hose is not connected correctly
to the tap (p. 4).
Water supply is not adequate
(p. 2).
Water inlet hoses are kinked or
clogged.
The machine needs to be
Reset.
The selected program
incorporates a manual draining
command (p. 8).
The drain pump is clogged (p.
17).
The drain hose is kinked or
clogged.
The detergent used is not
suitable for washing machines.
Too much detergent or softener
is being used (p. 10).
The transit screws and spacers
are still installed (p. 4).
The washer-dryer is not leveled
correctly (p. 5).
Overloading (p. 12).
The inlet hose is not properly
attached (p. 4).
The machine is not level (p. 5).
The detergent dispenser is
obstructed (p. 13).
The drain hose is not
positioned properly (p. 4).
The drain pump is obstructed
(p. 17).
What to do
Check that the plug has been correctly inserted into the socket and that there is electricity to the
plug. Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have
separate outlet.
Close the door.
Move the program selector knob (A) to one of the Reset positions to cancel the program. Then
reset the controls without setting the delay start.
Refer to the "How to Wash" section (p. 14) to make sure your controls are set correctly.
Turn both hot and cold faucets fully ON. Make sure hoses are not kinked or pinched.
Make sure that the wall drainage system has a breather pipe. If you live on an upper floor of your
building, there may be a problem with your drain trap. To solve this problem, a special valve must
be installed.
Check that the standpipe is at least 25" high and not more than 34" high. Make sure that no more
than 6" of drain hose is inserted into the standpipe. If the problem still persists after these checks,
turn the water supply OFF and call for assistance.
Review the installation instructions and make sure the hoses are connected properly to the tap.
Check water pressure. The water heater may be malfunctioning. Water may be being used
elsewhere in your home. Make sure that the hot and cold water inlet faucets are turned fully ON.
Free the inlet hoses of any kinks and clear them of any clogs. If the water is very calcareous, or if
work has recently been carried out on the water piping, the tap filter could be clogged with
particles and debris.
Wait a few minutes for the drain pump to empty the tub, switch the washer-dryer OFF. Select one
of the Reset positions on the knob, then switch it back ON. If the knob continues to turn, call for
assistance.
When using the Easy Iron function without presetting a drying program, the machine will stop and
wait for your command to drain. Simply press the Easy Iron button again and the machine will
drain.
Turn the water supply OFF, unplug the washer-dryer and follow the "When Needed, Check the
Pump" instructions (p. 17) to unclog the pump.
Make sure that the drain hose is not squashed or kinked. The drain hose should be as straight as
possible. Check that nothing is blocking the water flow.
Check that the detergent you are using is labeled "For Machine Wash" or "Hand and Machine
Wash" or any similar wording.
Make sure that you are using only 1-2 tablespoons of low-sudsing powdered detergent (or liquid
equiv.) and 1-2 tbsp. of softener per wash load.
Make sure that the transit screws and spacers are removed.
The level of the washer-dryer should be checked periodically. Adjust the feet and check the
machine with a level.
Make sure the drum is not overloaded.
Turn off the water supply, unplug the appliance and refer to the "Connecting the Water Inlet"
section (p. 4) to tighten the attachment.
Make sure the machine is resting level on a level surface.
Remove the dispenser drawer and wash it under tap water to remove any detergent residue that
has built up.
Turn off the water supply, unplug the appliance, and position the drain hose correctly. Refer to the
"Water Drainage" section (p. 4).
Follow the "When Needed, Check the Pump" directions (p. 18) to remove any debris from the
pumps pre-chamber.
The washer
produces too
much foam
Excessive
vibration during
the spin cycle
The washer-dryer
leaks
In most cases, when your washer-dryer fails to work, the problems arising can be easily solved without having to call for a technician. Before calling
for assistance, always check these points:
Avoid Service Checklist
Troubleshooting
Continued on next page
The washer-dryer
leaks