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Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions Installation Instructions
www.GEAppliances.com
OPERATION POSSIBLE CAUSES WHAT TO DO
Washer pauses in cycle
The washer normally pauses
between washing steps
Washer won’t operate Washer is unplugged • Make sure cord is plugged securely into a working outlet.
Water supply is turned off • Turn both hot and cold faucets fully on.
Controls are not set properly • Make sure all selections have been made.
Lid is open • Close lid and press START/PAUSE.
Circuit breaker/fuse is • Check house circuit breakers/fuses. Replace fuses or
tripped/blown reset breaker. Washer should have separate outlet.
Washer has not been • Press the POWER ON/OFF button.
turned on
PERFORMANCE POSSIBLE CAUSES WHAT TO DO
Colored spots Incorrect use of fabric • Check fabric softener package for instructions and
softener follow directions for using dispenser.
• Pretreat stain and rewash.
Dye transfer • Sort whites or lightly colored items from dark colors.
Grayed or yellowed Not enough detergent • Use more detergent (especially with larger loads).
clothes
Hard water • Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough • Make sure water heater is delivering water at
120°F.–140°F. (48°C.–60°C.).
Washer is overloaded • Select load size to match clothes load.
Dye transfer • Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Lint or residue on Clothes are air or line dried • If you do not dry your clothes with a clothes dryer,
clothes your clothes may retain more lint.
Incorrect sorting • Separate lint producers from lint collectors.
Washing too long • Wash small loads for a shorter time than larger loads.
Overloading • Load clothes no higher than the top row of holes in the
washer tub.
• Make sure load size selector matches clothes load size.
Incorrect use of fabric softener • Check fabric softener package for instructions and
follow directions for using dispenser.
Pilling Result of normal wear on • While this is not caused by the washer, you can slow the
poly-cotton blends and pilling process by washing garments inside out.
fuzzy fabrics