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Problems with the load size indicator and the dispensing
recommendation
Problem Possible cause Remedy
There is no load
size in the display
The washing machine is
not switched on and / or a
programme has not been
selected.
Switch the washing machine
on. Select a programme and
load the drum.
The amount of laundry in
the drum is less than 25%
of the maximum load for
the programme selected.
The display will come on when
25% has been loaded.
When the washing
machine was switched on
there was already laundry
in the drum. This has
decalibrated the sensor
from the zero position.
Remove the laundry from the
drum and press the button
above the START button until
an audible tone sounds. The
sensor is now recalibrated to
zero.
A load size is
indicated in the
display but there is
no laundry present
in the drum.
The load size sensor has
been decalibrated from
the zero position.
Rotate the drum once. If the
display does not go out,
recalibrate the sensor to zero
(see above section).
No load size is
indicated in the
display for the
DELICATES, Silks
and the
WOOLLENS
programmes.
The maximum load is 1 kg
for the DELICATES and
Silks
programmes and
2kg for the WOOLLENS
programmes. In some
cases the load size
sensor fails to register
these small quantities.
(The dispensing
recommendation will still
show the minimum value
of 40%).
Rotate the drum once.
Problem solving guide
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