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Unsatisfactory wash results
Issue Possible cause Solution
The laundry is not
clean enough when
using liquid
detergent.
Liquid detergents do not
contain bleaching
agents. Fruit, coffee and
tea stains may not be
removed.
– Use powder detergents
containing bleach.
– Pre-treat stains
Laundry has a gray
sticky residue.
– Not enough detergent
was used to dissolve
greasy deposits on
heavily soiled laundry.
– The laundry was
soiled with grease,
e.g. oils, lotions, etc.
– Add more detergent to
laundry with grease stains or
use a liquid detergent.
– Run the "Sanitize" program
without laundry using liquid
detergent to clean the
washer before using it for
laundry again.
There is white
detergent residue
on dark laundry.
The detergent has not
completely dissolved
because of hard water.
These residues are
difficult to remove.
– After drying, remove white
residues with a clothes
brush.
– In the future add a water
softener to the detergent.
Frequently asked questions
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