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Repairs to electrical appliances must only be carried out by a qualified and
trained person in accordance with local and national safety regulations.
Repairs and other work by unqualified persons could be dangerous. The
manufacturer cannot be held responsible for unauthorized work.
The following section will help you avoid placing a service call by identifying
issues you may encounter while operating the machine:
A wash program cannot be started
Issue Possible cause Solution
A "PROGRAMS"
indicator does not light
and the "Start" button
does not flash.
The washer has no
power.
Check to determine if:
– the washer is plugged in.
– the circuit breaker has
been tripped.
Immediately after the
program start the
washer cancels the
program.
The "child entrapment
sensor" has reacted.
^ Open the drum door.
^ Check the drum for small
children or animals.
^ Restart the program.
Frequently asked questions
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