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The door will not open when the "Door" button is pressed.
Fault Fix
The washer is not hooked
up to electricity.
Insert the plug into the outlet.
The washer is not turned
on.
Turn on the washer using the "On/Off" button.
The child safety lock is
activated.
Deactivate the child safety lock as described in
"Locking the washer."
The electronic lock func
-
tion is activated.
Deactivate the electronic safety lock as described
in "Locking the washer."
The door was not closed
correctly.
Push on the drum door and at the same time press
the "Door" button.
There is still water in the
drum and the washer can
not drain it out.
Clean the lint trap and the drain pump.
See "Washer care".
The "hold" spin speed
was selected.
Select a spin speed to continue the program. Once
the program ends you will be able to open the
door.
The "no spin" speed was
selected.
Turn the program selector to "Drain/Spin". Select a
spin speed and press "START". Once the program
ends you will be able to open the door.
To protect from scalding the drum door can not be opened if the wash water
temperature is over 55°C.
Frequently asked questions
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