Filter
Top Products
14
TROUBLESHOOTING
Load is tangling
Washer not loaded as recommended.
Load garments in loose heaps evenly around the washplate.
Do not load garments directly over the center of the washplate.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Select a cycle with a slower wash action and slower spin
speed. Note that items will be wetter than when using a higher
speed spin.
If you experience
Possible causes
Solution
First try the solutions suggested here or visit our website at www.maytag.com/help
for assistance and to possibly avoid a service call.
Washer not performing as expected (cont.)
Not using HE detergent or using too
much HE detergent.
The suds from regular detergent can cause the washer
to operate incorrectly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions
based on load size and soil level.
Washer may be tightly packed.
The washer is less efcient at rinsing when load is tightly
packed.
Load garments in loose heaps evenly around the washplate.
Do not load garments directly over the center of the washplate.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Fabric softener option not selected.
When using fabric softener, be sure the Fabric Softener option
is selected.
Wash action and/or spin speed too
fast for load.
Sand, pet hair, lint, etc.
on load after washing
Heavy sand, pet hair, lint, and
detergent or bleach residues
may require additional rinsing.
Add an Extra Rinse to the selected cycle.
Not using HE detergent or using too
much HE detergent.
Not using correct cycle for fabric type.
The suds from regular detergent can prevent washer from
operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions
based on load size and soil level.
Use a higher soil level cycle option and warmer wash
temperature to improve cleaning.
If using Quick Wash cycle (on some models), wash only a
few items.
Use Whites and Heavy Duty cycle for tough cleaning.
See the “Cycle Guide” to match your load with the best cycle.
Washer not loaded as recommended.
Washer senses load size and adds correct amount of water.
This is normal and necessary for garments to move.
Do not add more water to washer. Adding water lifts the
garments off the washplate, resulting in less effective cleaning.
Load garments in loose heaps evenly around the washplate.
Do not load garments directly over the center of the washplate.
Add only 1 or 2 additional garments after washer has started.
Not cleaning or
removing stains
Wash load not completely
covered in water.
Added more water to washer.
Load not rinsed
Not using dispensers.
Not washing like colors together.
Use dispensers to avoid chlorine bleach and fabric softener
staining.
Load dispensers before starting a cycle.
Avoid overlling.
Do not add products directly onto load.
Wash like colors together and remove promptly after the cycle
is complete to avoid dye transfer.