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TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/help
for assistance and to possibly avoid a service call.
If you experience
Possible Causes
Solution
Washer not level.
Water may splash off basket if washer is not level.
Fill hoses not attached tightly.
Tighten ll-hose connection.
Make sure all four ll hose at washers are properly seated.
Drain hose connection
Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Check household plumbing
for leaks or clogged sink or drain.
Water can backup out of a clogged sink or drainpipe. Check all
household plumbing for leaks (laundry tubs, drain pipe, water pipes,
and faucets.)
Fill hose washers
Water Leaks
Check the following for
proper installation:
Do not place tape over drain opening.
An unbalanced load can cause basket to be out of alignment and
cause water to splash off tub. See “Using Your Washer” for loading
instructions.
Washer not loaded as
recommended.
Not enough water
in washer
Load not completely covered
in water.
This is normal operation for an HE low-water washer. The load will not
be completely underwater. The washer senses load sizes and adds
correct amount of water for optimal cleaning. See “What’s New under
the Lid.”
IMPORTANT: Do not add more water to washer. The added water lifts
the load off the washplate, resulting in less cleaning.
Washer not performing as expected
Washer won’t run or ll,
washer stops working
Check for proper water supply.
Check for any kinks in inlet hoses, which can restrict water ow.
Both hoses must be attached and have water owing to
inlet valve.
Both Hot and Cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Washer not performing as expected (cont.)
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Check proper electrical supply.
Plug power cord into a grounded 3 prong outlet.
Washer won’t run or ll,
washer stops working
(cont.)
Do not use an extension cord.
Ensure there is power to outlet.