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TROUBLESHOOTING
If you experience
Possible Causes
Solution
Normal washer operation.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle.
Do not interrupt cycle.
Washer may be stopped to reduce suds.
The washer senses the dry load with short spins that may take
2 to 3 minutes before water is added. You may hear the hum
of the spins. This is normal.
Washer won’t run or ll,
washer stops working
(cont.)
Washer may be tightly packed.
Remove several items, rearrange load evenly around the
washplate. Do not load garments directly over the center of the
washplate. Close lid and press Start/Pause.
Add only 1 or 2 additional garments after the washer has started.
Not using HE detergent or using too
much HE detergent.
Only use HE detergent. Suds from regular detergents can
slow or stop the washer. Always measure detergent and follow
detergent directions based on your load requirements.
To remove suds, cancel cycle. Select DRAIN & SPIN. Select your
cycle. Press START. Do not add more detergent.
Using cycles with a lower spin speed.
Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/speed spin
for your garment.
Small items may have been caught in pump or between basket
and tub, which can slow draining.
Empty pockets and use garment bags
for small items.
Washer not draining/
spinning, loads are
still wet or spin light
remains on (indicating
that the washer was
unable to pump out
water within ten
minutes)
First try the solutions suggested here or visit our website at www.maytag.com/help
for assistance and to possibly avoid a service call.
Washer not performing as expected (cont.)
Do not add more water to the washer.
Check plumbing for correct drain
hose installation. Drain hose extends
into standpipe farther than 4.5"
(114 mm).
Check drain hose for proper installation. Use drain hose
form and securely attach to drainpipe or tub. Do not tape
over drain opening. Lower drain hose if the end is higher than 96"
(2.4 m) above the oor. Remove any clogs from drain hose.
Not using HE detergent or using too
much HE detergent.
Suds from regular detergent or using too much detergent can
slow or stop draining or spinning. Use only HE detergent.
Always measure and follow detergent directions for your
load. To remove extra suds, Select RINSE & SPIN. Do not
add detergent.
Incorrect or wrong
wash or rinse
temperatures
Check for proper water supply.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and
have both hot and cold water owing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
Energy Star
®
qualied washers use cooler wash and rinse water
temperatures than traditional top-load washers. This includes
cooler hot and warm washes.
Energy-saving controlled
wash temperatures.
Washer may be tightly packed or
unbalanced.
Tightly packed loads may not allow the washer to spin correctly,
leaving the load wetter than normal. Evenly arrange the wet load
for balanced spinning. Select DRAIN & SPIN to remove excess
water. See “Using Your Washer” for loading recommendations.
Load not rinsed
Check for proper water supply.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water owing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.