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Dispenser operation
■ Did you select Fabric Softener option?
Always select Fabric Softener option when using liquid fabric softener.
■ Are the laundry products in the correct dispensers?
Add the correct amounts of detergent (powdered or liquid), liquid chlorine bleach, or
fabric softener to the correct dispenser. You can add powdered or liquid color-safe bleach
to the detergent dispenser. Be sure to match powdered color-safe bleach with powdered
detergent or match liquid color-safe bleach with liquid detergent. Use only liquid chlorine
bleach in the bleach dispenser.
■ Is there water remaining in the bottom of a dispenser? Did the dispenser drain properly?
A small amount of water may be left in a dispenser at the end of the cycle. This is normal.
Washer odor
■ See “Cleaning Your Washer.”
■ Are you using AFFRESH™ washer cleaner on a regular basis?
AFFRESH™ washer cleaner removes and avoids odor-causing residue in all High
Efficiency washers. For washers where odor is present, use 3 tablets instead of 1 tablet.
After the Clean Washer cycle is complete, wipe away residue if necessary.
■ Are you using HE detergent?
Use of non-HE detergent can cause a film residue which can result in odor.
Washer Operation
Washer won’t fill, rinse or agitate; washer stops
■ Is the power cord plugged into a grounded 3 prong outlet?
Plug power cord into a grounded 3 prong outlet.
■ Are you using an extension cord?
Do not use an extension cord.
■ Is there power at the plug?
Check electrical source or call electrician.
■ Is the indicator on the Cycle Control knob properly lined up with a cycle?
Turn the Cycle Control knob to the right slightly.
■ Are the water inlet valve screens clogged?
Turn off the water and remove inlet hoses from the washer. Remove any accumulated film
or particles. Reinstall hoses, turn on water and check for leaks.
■ Are the hot and cold water faucets turned on?
Turn on the water.
■ Is the water inlet hose kinked?
Straighten the hoses.
■ Does the water level seem too low, or does the washer appear to not fill completely?
The Auto Water Level feature senses the size of the load and adds the correct amount of
water for the load size. You may notice during a cycle that the wash load is not
completely submerged in water. This is normal and necessary for clothes to move.
■ Has a household fuse blown, or has a circuit breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
■ Is the washer in a normal pause in the cycle?
The washer may pause during certain cycles. Allow the cycle to continue.
■ Is the washer overloaded?
Wash smaller loads. See “Starting Your Washer” for maximum load size.
■ Is there oversudsing?
Cancel the current cycle. Select Spin Only to drain the load. Re-select your desired cycle
and press START. Do not add detergent. Use cold water.
■ Is the lid open?
The lid must be closed during operation. The washer will not operate with the lid open.
■ Did you add more items to the load once the washer started?
Once the load is wet, there may appear to be space for more items. Do not add more than
1 or 2 garments after the cycle has started.
For best results determine load size with dry
items only.
Washer continues to fill or drain, or the cycle seems stuck
■ Is the top of drain hose lower than the control knobs on washer?
The top of the drain hose must be at least 39" (99 cm) above the floor. See “Drain
System.”
■ Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe?
The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The
hose needs an air gap. See “Installation Instructions.”
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING