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Touch the Help touchpad.
Select “Before You Call”.
Step 1
Step 2
Step 3
won't fill
Before You Call
washer won't
spin & drain
To answer questions or request service,
call PriorityOne at 1-888-462-9824
washer stops
won't tumble
too noisy
leaks water
BEFORE
YOU C
ALL
Here you will see headings for common trouble-shooting topics.
Touch one of the displayed areas to see specific information.
Touch the arrows at the top of the screen to move forward or
back through the topics. For more detailed information see
“Before You Call” section pg. 20-21, or call 1-800-688-9900 USA
or 1-800-688-2002 Canada for further assistance.
If you would like to see the other topics, press
the Back touchpad to get back to the main
topics.
Step 4
Too Noisy
• Your Maytag Neptune washer should be
properly leveled.
• Weak floors can cause vibration and
walking.
• Be sure the rubber feet are installed on the
legs.
• Check that the leveling leg lock nuts are
tight.
stain brain
Help Screen
laundry hints
lock out
feature
before
you call
operating tips
select
preferences
Special Note: Press Back or Home for previous touchscreen.
12
Select the appropriate stain listing.
To automatically set the washer to
run the appropriate cycle for the
selected stain, touch “Set Washer
For This Stain”.
Review Screen - This screen reviews the selections
made by the Stain Brain before starting the washer.
Press Start/Pause to begin washing, or press a dis-
played choice to change selections.
Step 4 Step 5 Step 6
beverages
"B" Stains
butter
baby formula
blood
Baby Formula
1. Pre-treat the stain.
2. Use the Pre-Soak option with warm
water or soak in warm water for 1/2 hour.
3. Launder with appropriate bleach and
hottest water safe for the fabric and color.
4. Select the Stain Cycle option and Extra
Heavy wash time.
set washer for this stain
NOTE: Use the arrows at
the top of the screen to
scroll from letter to letter.
cotton/sturdy
fabrics
Press "start/pause" or
change selections below.
warm wash
cold rinse
ex.heavy soil
34 min. wash
options
medium cycle chime
max extract spin
pre-soak ON
stain cycle ON