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• Are you washing items with metal snaps, buckles or
zippers?
You may hear metal items touching the basket. This is normal.
• Are you washing a small load?
You will hear more splashing sounds when washing small
loads. This is normal.
Is the washer installed on a solid floor?
Refer to the "installation Instructions" for flooring
requirements.
Is the washer buzzing?
Push in the Cycle Selector Control (Timer) knob to stop the
washer. Evenly distribute the load. Restart the washer at the
beginning of the cycle.
Load too wet
• Did you use the right cycle for the load being washed?
Select a Speed control setting with a higher spin speed.
• Did you use a cold rinse?
Cold rinses leave loads wetter than warm rinses. This is normal.
Residue or lint on load
• Did you add detergent to the dispenser?
For best results, use the dispenser to dissolve the detergent.
Washer leaks
• Check the following:
Are the fill hoses tight? Are the fill hose washers properly
seated? Is the drain hose clamp properly installed? See
"Installation Instructions."
Is the sink or drain clogged?
Sink, floor drain and standpipe must be able to handle 17 gal.
(64 L) of water per minute.
Is water bouncing off the tub ring or the load?
The wash load should be balanced and not overloaded. If •
not, the fill or spray rinses can bounce off the load.
The washer must be level. The front and rear feet should be
properly installed and the nuts tightened. Reset the self-
adjusting rear feet if needed. See "Installation Instructions."
• Was a cycle interrupted and then the CATALYST e
Cleaning Action selected?
The CATALYST®Cleaning Action should be started on a dry
load only. The CATALYST®Cleaning Action should not be
selected after the tub has started filling with water.
Did you select the CATALYST e Cleaning Action and use a
hand-washing detergent?
Most detergents formulated for hand-washing are not meant
for the CATALYST" Cleaning Action. Use the Handwash cycle
and appropriate speed select setting if using a hand-wash
detergent.
• Check household plumbing for leaks.
Washer basket is crooked
• Is the load balanced, and is the washer level?
The wash load should be balanced.
The washer must be level. The front feet should be properly
installed and the nuts tightened. Reset the rear leveling legs,
if needed. See "Installation Instructions."
Dispensers clogged or leaking
Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Also sort by color.
Did you overload the washer?
The wash load must be balanced. See "Starting Your
Washer" for maximum load size. Lint can be trapped in the
load if overloaded. Wash smaller loads.
• Are the laundry products in the correct dispenser?
Add the correct amounts of detergent (powder or liquid),
liquid chlorine bleach, or fabric softener to the correct
dispenser. You can add powder or liquid color-safe bleach to
the detergent dispenser. Be sure to match powdered
color-safe bleach with powdered detergent or match liquid
color-safe bleach with liquid detergent. Use only liquid
chlorine bleach in the bleach dispenser.
Was paper or tissue left in pockets?
Did you use enough detergent?
Follow manufacturer's directions. Use enough detergent to
hold the lint in the water.
Is your water colder than 70°F (21°0)?
Wash water colder than 70°F (21°C) may not completely
dissolve the detergent.
Are you using a gentle wash cycle?
Consider using liquid detergent for slow speed settings such
as Handwash Casual or Delicate.
Stains on load
• Did you add detergent to the dispenser?
For best results, use the dispenser to dissolve the detergent.
• Did you use enough detergent?
Use enough detergent to remove soil and hold it in suspension.
Add the manufacturer's recommended amounts.
• Did you add fabric softener directly to the load?
Use your fabric softener dispenser. Do not drip fabric softener
on clothes.
Is there above average iron (rust) in water?.
You may need to install an iron filter.
Did you properly sort the load?
Sort dark clothes from whites and lights.
Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
Did you use a fabric softener dispensing ball?
Use the fabric softener dispenser provided with the washer.
Dispensing balls will not operate correctly with this washer.
Did you use powder detergent in a low speed cycle?
Consider using liquid detergent.
Did you add detergent, chlorine bleach or fabric softener
too late in the cycle?
Detergent, chlorine bleach, and fabric softener should be
added to the dispensers before starting the washer.
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