Did you select the Bulky/Bedding cycle?
Use the Bulky/Bedding cycle only for oversized,
nonabsorbent items such as comforters, pillows or poly-filled
jackets. Other items will create an unbalanced load in this
cycle.
Washer leaks
• Are the fill hoses tight?
• Are the fill hose washers properly seated?
Check both ends of each hose. See "Connect the Inlet
Hoses."
Did you pull the drain hose from the washer cabinet and
install it in a standpipe or laundry tub?
The drain hose should be pulled from the washer cabinet and
secured to the drainpipe or laundry tub. See "Connect Drain
Hose" and "Secure the Drain Hose."
• Is the sink or drain clogged?
Sink and drainpipe must be able to carry away 17 gal. (64 L)
of water per minute. If sink or drainpipe is clogged or slow,
water can back up out of drainpipe or sink.
• Is water splashing off the tub ring or the load?
The wash load should be balanced and not overloaded. If the
wash load is unbalanced or overloaded, incoming water can
deflect off the load.
• Is the washer properly installed?
The washer must be level. The feet should be properly
installed and the nuts tightened. See "Level the Washer."
• Did you select Stain Treat option and use a hand-washing
detergent?
Regular or hand-washing detergents are not recommended
for this washer. Use only High Efficiency ("HE") detergent.
• Check household plumbing (laundry tubs, faucets,
drainpipe, water pipes) for leaks.
Dispenser operation
• Are the laundry products in the correct dispensers?
Add the correct amounts of detergent (powdered or liquid),
bleach, or fabric softener to the correct dispenser.
• Is there water remaining in the bottom of a dispenser?
Did the dispenser drain properly?
A small amount of water may be left in a dispenser at the end
of the cycle. This is normal.
Washer odor
Are you running the Clean Washer cycle with bleach on a
regular basis?
Cleaning your washer on a regular basis helps avoid odor
causing residue from building up.
Are you using HE detergent?
Use of non-HE detergent can cause a film residue which can
result in odor on your washer and on your load.
Wash load odor
• Are you using too much or too little detergent?
Follow the detergent manufacturer's recommendation for
correct amount for the load size, and soil level for your load.
Remember, concentrated detergents such as 2x or higher will
use less detergent based on load size.
• Do you remove clothing from your washer as soon as the
cycle finishes?
Unload the washer as soon as it stops to avoid prolonged
moist conditions.
• Are your clothes thoroughly dry before putting them
away?
Always make sure wash loads are thoroughly dry before
putting them away.
• Do you use the hottest water safe for the clothing?
Some soils and stains are only released with warmer water.
Remaining soils and stains on clothing can lead to odors.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Washer won't fill, rinse or agitate; washer stops
Is the power cord plugged into a grounded 3 prong
outlet?
Plug power cord into a grounded 3 prong outlet.
Are you using an extension cord?
Do not use an extension cord.
Is there power at the plug?
Check electrical source or call electrician.
Is the indicator on the Cycle Control knob properly lined
up with a cycle?
Turn the Cycle Control knob to the right slightly.
Are the water inlet valve screens clogged?
Turn off the water and remove inlet hoses from the washer.
Remove any accumulated film or particles. Reinstall hoses,
turn on water and check for leaks.
Are the hot and cold water faucets turned on?
Turn on the water.
Is the water inlet hose kinked?
Straighten the hoses.
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