Filter
Top Products
Troubleshooting...
The programme takes a long time...
●
Some programmes do take a long
time. Things which can lengthen the
programme time include low
temperature and low pressure of the
incoming hot water supply, or low cold
water pressure.
The machine makes a noise or vibrates
during a spin programme...
If the noise is very loud you should
check whether:
i) You have removed the transit bolts.
ii) You have removed the polystyrene
block.
iii)You have correctly adjusted the feet
to stabilize the machine.
iv)You have removed loose items such as
coins from pockets, as these can rattle
about inside the machine drum and
cause damage.
The laundry has not spun dry...
●
Is the ‘Spin’ progress status light
flashing? If so, see the next section,
‘The ‘Spin’ progress status light is
flashing’.
●
Did you use a short spin programme?
If so, try again using a faster spin
programme.
●
Did you reduce the spin speed of the
selected programme using the
‘Variable Spin’ option control button?
If so, select a faster spin programme.
●
Did you use the ‘F.Fwd’ option and
skipped through the spin cycle?
If so select a Spin only programme.
The ‘Spin’ progress status light is
flashing...
●
This means that there has been an
unbalanced load and the machine
could not spin.
Open the door, re-distribute the
clothes, close the door and select a
spin only programme.
Water collects in the detergent
dispenser compartment...
●
Is the retaining flap in the down
position. Lift to allow the water to
drain away.
The dispenser drawer will not close
properly...
●
Please check that the drawer is
properly aligned.
●
Is the drawer clogged with detergent?
(see: CLEANING & MAINTENANCE).
Steam is coming from the dispenser
drawer...
●
We have designed the machine to
release steam from the dispenser
drawer during hot washes, so don’t
worry.
Suds are coming from the dispenser
drawer...
●
Have you used the correct low suds
automatic detergent? See ‘The
Dispenser’ - Choose a suitable
detergent.
●
If you have used the wrong type of
detergent, flush out your machine by
choosing a rinse programme.
Not all of the detergent has been
flushed away...
●
Check that your water supply taps are
turned on fully.
●
Check the inlet hoses are not kinked.
●
Is your hot water pressure low? If so
you may need a cold fill adaptor to
run your machine as cold fill only.
●
Ensure the detergent flap is in its ‘up’
position when dispensing powder and
‘down’ for dispensing liquid.
The flap keeps falling down...
●
As you push the flap to the up
position you will feel some resistance,
increase the pressure and the flap will
move to its home position.
If the machine is still not working
contact Hotpoint Service, see the back
page.
Remember, you may be charged for a
service call if a problem with your
machine is caused by incorrect
installation or misuse.
25
TROUBLE
SHOOTING
ULTIMA BOOK 1666200010-02 04/07/2001 4:02 pm Page 25