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Power Failure
If there is a power failure the wash cycle will be interrupted, and the wash programme
and functions will be suspended. When the power is restored, the wash programme
and functions will re-start from the same point and complete the programme.
During a power failure the water can be drained and the load can be removed from
the machine as follows:
Step 1. Switch off the machine both via the programme dial and the mains power
supply. Remove the plug from the mains power supply socket.
Step 2. Carefully move the machine so the rear of the machine is accessible. Please
follow the safety precautions that we recommend under the Warning and Safety
Instructions section of this manual.
Step 3. Unclip the drain hose from the rear panel of the machine and lower the hose
into a bowl on the floor. When the bowl is full raise the end of the drainpipe to a
height higher than the top of the appliance to stop the flow of water. Empty and
replace the bowl and continue draining the machine until empty.
Step 4. Once the machine is fully drained of water, clip the hose to the rear of the
machine. Open the door and remove the load.
The door can be opened approximately 2 minutes after the power failure.
Do not force open the door.
Further Problem Solving advice can be found on the After Sales Service pages of
our website www.hoover.co.uk
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Problem with the dispenser…
● Not all the detergent has been flushed away.
1. Check the water supply tap is fully turned on.
2. Check the inlet hose is not kinked.
● The dispenser drawer will not close properly.
1. Check the drawer is aligned properly
2. Check the drawer is not clogged with detergent (see Care and
Maintenance)
● Steam is coming from the dispenser. The machine is designed to vent through the
drawer, this is nothing to worry about.
The clothes load is not dry…_
● Was sufficient time or automatic setting selected to dry the clothes load? (Refer to
Drying Time Guide page 35.)
● Is the wash programme selected followed automatically by a drying programme?
(Refer to Programme Guide page 26.)
● Was the laundry correctly spun prior to drying? Select a spin programme to
remove the excess water.
● Has the correct drying programme been selected? Refer to the laundry care label
for guidance.
● The laundry may have been excessively wet at the end of the wash cycle eg. The
load was out of balance (see page 22). In this case the load may not have dried
within the maximum time allowed. Select a drying only programme (page 25) to
complete the drying.
Remember, you may be charged for the service call if incorrect installation or misuse
causes a problem with your machine.
If the following error codes are displayed, switch OFF the machine and contact Hoover
Service: 0, 1, 4, 5, 7, 8 and 9.
Note: The use of environmentally friendly, phosphate-free detergents (check detergent
information on pack) can have the following effects:
● Waste water from rinsing may be cloudier because of the presence of a white
powder (zeolites) held in suspension, without the rinse performance being adversely
affected.
● Presence of white powder on laundry after washing, which is not absorbed by
the fabric and does not alter the colour of the fabric.
● The presence of foam in the final rinsing water is not necessarily an indication of
poor rinsing. Carrying out more rinse cycles does not serve any purpose in such
cases.
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