Filter
Top Products
2
Safety precautions
Phenomena The reason How to settle
Trouble-shooting Answer to question
(If there's breakdown, please pull off the power plug before checking) The following phenomena are not breakdowns sometimes.
Please confirm again before sending it to repair. If there are real breakdowns, please come to the special maintenance department
or after-sale service department of our company. Do not repair it by yourself.
The digitron displays E0.
The safety switch acts, and the
spinning cannot work. The
digitron displays E3.
The water filling does not work, or is
slow. After about 30 minutes later,
the digital displays E4.
The drainage cannot work, or is too slow.
The digitron displays E1.
It stops running in midway. The digitron
displays E2.
The top lid is not closed.
The top lid is opened during reserve procedure.
Close the top lid.
Close the top lid.
Is the drain hose put down?
Is the drain hose blocked?
Put down the drain hose. Open and close the
Clean the foreign material. Open and close the
Are the laundries put slantingly?
Is the machine slanting?
Reorder the laundries. Close the top lid.
Th machine will start running after 10
seconds of being placed horizontally.
Is the water tap opened, or is there water
supply failure?
Is the water inlet valve blocked?
Is the water pressure too low?
Open the water tap. Push the start/Pause
button once.
Clean the water inlet valve then push
the start/Pause button once.
Push the Start/Pause button once.
The water level sensor is bad.
Please contact the after-sales
service department.
The digitron displays E6.
The machine does
not act
Not wash
Not spin
Is there power failure?
Is the power plug inserted tightly?
Is the water level reached preset position?
Please use it when there's power supply.
Insert the power plug tightly.
Fill water to the preset position.
Is the power plug inserted tightly?
Is the top lid closed reliably?
Are the laundries set flat?
Insert the power plug tightly.
Close the top lid.
Set the laundries flat.
There's abnormal sound
inside the machine
The water tap leaks
Is the machine slanting?
Are the laundries put slantingly in spinning?
Are there any foreign materials?
Adjust the machine to be even
Reorder the laundries and close the top lid.
Remove the foreign materials.
Is the screw of the jointer of water
inlet hose loose or awry?
Fasten the screw of the jointer properly.
Common phenomena
Phenomena Explanation
Balance the laundries to avoid slanting.
The cloth sensor is checking the cloth, it will add water after 48 seconds.
The program is setting the drain time. Some time is needed
before it starts spinning.
The spinning is intermittent when it starts.
The wash procedure is paused.
The pulsator pauses during water inlet
in wash and rinse.
There may be some water flowing out of the
drain hose in the first use of the machine.
Push the PROGRAM button to select SPIN,
but it doesn't work.
It is to avoid splashing during water inlet.
It is the water remained in the factory inspection of performance.
Do not let the machine share one receptacle with other
electric appliances. If the plugging into the receptacle
is loose, do not use the plug any more.
Do not wash water-proof laundries like
the raincoat, bike covers etc. to avoid
abnormal vibrations in spinning.
Please plug the power plug on special
receptacle. Be sure to use three-pins
power receptacle. Ensure that the earthing
prong of the power receptacle is earthed
reliably. Use leakage protector if possible.
Do not bend ,extend, twist, bind by force. Do not press or nip it with weight.
Keep the pin of the power plug clean, if the power plug is polluted with dust,
please wipe with dry cloth carefully.
If the power cord or the power plug is bad, to avoid risk it is
required to have it replaced by the technicians of our
special shop or the after-sale service department.
Do not put the machine at damp place like
the bathroom. Never wash it with water. Do
not put wet laundries on the control panel.
Do not use water hotter than 50 .
In case the washing machine is installed on ground
with carpet, do not block the ventilation hole with
carpet.
top lid once.
top lid once.
The ventilation holes
at the bottom
Carpet
The washing machine must be positioned
so that the plug is accessible. Be sure to pull the
plug off and close the water faucet in
following cases: power failure, delivering
the machine, setting the machine idle or
cleaning the machine. Do not plug
or pull the power plug with wet hand.