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MAINTENANCE
TROUBLESHOOTING
PROBLEMS POSSIBLE CAUSES POSSIBLE SOLUTIONS
Washer Dryer fails to
operate.
¬
P o o r c o n n e c t i o n t o t h e p o w e r s u p p l y.
¬
Power failure.
¬
T h e w a s h e r d o o r i s n o t p r o p e r l y c l o s e d .
¬
Machine has not been switched on.
_
C h e c k c o n n e c t i o n t o t h e p o w e r s u p p l y.
_
Check the power supply.
_
M a k e s u r e t h e w a s h e r d o o r i s c l o s e d p r o p e r l y.
_
Make sure the machine is switched on.
Washer Dryer cannot be
filled with water.
¬
Water tap is not turned on.
¬
W a t e r p r e s s u r e i s l e s s t h a n 0 , 0 3 M p a .
¬
The inlet hose is kinked.
¬
Water supply failure.
¬
T h e p r o g r a m k n o b i s n o t p r o p e r l y s e t .
¬
T h e w a s h e r d o o r i s n o t p r o p e r l y c l o s e d .
_
Turn water tap on.
_
Check water pressure.
_
Check the inlet hose for bends.
_
Ensure the water supply.
_
M a k e s u r e t h e p r o g r a m k n o b i s p r o p e r l y s e t .
_
M a k e s u r e t h e w a s h e r d o o r i s c l o s e d p r o p e r l y.
Machine is continually
filling and draining.
¬ The height of the drain hose is
below 80 cm.
_
Make sure the height of the drain
hose is within 80 - 100 cm.
Drainage failure. ¬ Drain hose is blocked.
¬ Drain hose end is more than 100 cm
above the floor level.
_
Unblock the drain hose.
_
Make sure the drain hose end is less
than 100 cm above floor level.
Strong vibration while
spinning.
¬
Not all transportation bolts have been
removed.
¬ Washer dryer
is located on an
uneven surface or is not level.
¬
Machine is overloaded.
_
Check if all transportation bolts have been
removed.
_
Make sure the washer dryer is on
an even surface and levelled.
_
R e d u c e a m o u n t o f l a u n d r y i n t h e d r u m .
Operation stops before
completing wash cycle.
¬ Water or electricity failure.
_
Check the power supply.
Operation stops for a
period of time.
¬ Washer dryer g i v e s a n e r r o r m e s s a g e .
_
Wait until cycle is complete
_
See display codes on previous page.
Excessive foam in the
drum.
¬ The detergent is not a low-foaming
type or for manual wash.
¬ Excessive use of detergent.
_
Check if your detergent is appropriate.
_
Reduce amount of detergent used.
TROUBLESHOOTING
In the unlikely event of difficulties with your appliance please follow the troubleshooting guide below. If the problem persists,
contact the retailer if the machine is still within the guarantee period. If the appliance is out of guarantee, contact an ap-
proved service agent on 0845 025 3025. If an error code is displayed, please refer to the error code guide below.