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You automatically receive a 2 year Manufacturer’s Warranty with the purchase of this
Product covering parts and labour for servicing within the country of purchase.
Fisher & Paykel undertakes to
Repair or, at its option, replace without cost to the owner either for material or labour any part of
the Product, the serial number of which appears on the product, which is found to be defective
within TWO YEARS of the date of purchase.
Note
This Warranty is an extra benefit and does not affect your legal rights.
This warranty DOES NOT cover
A
Service calls which are not related to any defect in the Product. The cost of a service call will be
charged if the problem is not found to be a Product fault. For example:
1. Correcting the installation, eg removal of bottom packer and transit bolts (front loading
washers), levelling the machine, adjustment of the drain to correct siphoning, noises,
crossed, kinked or leaking inlet hose connections, turning on water, noises caused by the
waterhammer or power supplies.
2. Providing instruction on use of the product or changing the set-up of the product,
eg instruction on correct use of detergents and fabric softeners.
3. Replacing fuses in, or correcting house wiring or correcting house plumbing, eg unblocking drains.
4. Correcting fault(s) caused by the user.
5. Noise or vibration that is considered normal, eg spin sounds, user warning beeps.
6. Correcting damage caused by pests, eg rats, cockroaches, etc.
7. Water on the floor due to incorrect loading or excessive suds.
8. Blocked pumps, removal of foreign objects/substances from the machine, including the
pump and inlet hose filters, eg bra wires, bread tags, nails, grit, scrud, etc.
9. Correcting corrosion or discolouration due to chemical attack.
B
Defects caused by factors other than:
1. Normal domestic use or
2. Use in accordance with the Product’s User Guide.
C
Defects to the Product caused by accident, neglect, misuse or ‘Act of God’.
D
The cost of repairs carried out by non-authorised repairers or the cost of correcting such
unauthorised repairs.
E
Normal recommended maintenance as set out in the Product’s User Guide.
F
Repairs when the appliance has been dismantled, repaired or serviced by other than a
Fisher & Paykel Authorised Repairer or the selling dealer.
G
Pick-up and delivery.
H
Transportation or travelling costs involved in the repair when the Product is installed outside the
Fisher & Paykel Authorised Repairer’s normal service area.
Manufacturer’s Warranty