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Before you call for service
Your AeroSmart dryer is capable of diagnosing its own troubles. If your dryer is displaying a
message on the display screen and is sounding a musical series of beeps every 5 seconds, it
has a problem that you may be able to solve using the checklist below. (It’s the same sound
AeroSmart dryer makes when you plug it in).
If you are unable to solve the problem from the checklist below call for service.
Machine is beeping and … “I can’t LOCK THE LID”
Close the lid and press START/PAUSE.
If the lid is already closed, open the lid and close it again, then press START/PAUSE.
Disconnect from the power (either by unplugging the dryer or turning off the circuit
breaker that supplies it). Wait 10 seconds, reconnect and try turning it on again.
Machine is beeping and… “I can’t CLOSE THE DRUM”
The machine is unable to close the drum due to clothes interfering with the
closing mechanism. Remove any articles that are interfering with the drum door
and dry these in the next load.
Is your load higher than the top of the lint bucket? Remove some articles and dry
these in the next load.
If your dryer is continually beeping and a message is displayed on the screen, a
fault has occurred which requires repair from a Service Agent.
Pressing the POWER button once will stop the beeping but will still display the fault code. We
recommend leaving the machine in this mode as the fault code will enable the service person
to quickly identify the cause of the problem.
Single beep every second and …
“I need SERVICE” message and fault number.
1. Turn your machine off at the wall.
2. Wait 1 minute and turn it back on.
3. Check your machine is level (refer to installation instructions pages 7 – 31).
4. Remove load and retry.
5. If the fault re-occurs repeat steps 1 and 2.
If the machine still will not work, call your Fisher & Paykel Dealer or Authorised Service Agent to
arrange service (refer to page 62).
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