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Warranty conditions
Great Britain
We, AEG, undertake that if within 12 months of the date of the purchase this AEG appliance or
any part thereof is proved to be defective by reason only of faulty workmanship or materials, we
will, at our discretion repair or replace the same FREE OF CHARGE for labour, materials or carriage
on condition that:
• The appliance has been correctly installed and used only on the electricity or gas supply stated on the rating plate.
• The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer's opera-
ting and maintenance instructions.
• The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not authori-
sed by us.
• All service work under this guarantee must be undertaken by a Service Force Centre. Any appliance or defective part
replaced shall become the Company's property.
• This guarantee is in addition to your statutory and other legal rights.
• Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours in
which case a premium will be charged.
Exclusions
This guarantee does not cover:
• Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or remo-
vable parts of glass or plastic.
• Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the Uni-
ted Kingdom.
• Appliances found to be in use within a commercial environment, plus those which are subject to rental agreements.
• Products of AEG manufacture which are not marketed by AEG.
European Guarantee
If you should move to another country within Europe then your guarantee moves with you to
your new home subject to the following qualifications:
• The guarantee starts from the date you first purchased your product.
• The guarantee is for the same period and to the same extent for labour and parts as exists in the new country of use
for this brand or range of products.
• This guarantee relates to you and cannot be transferred to another user.
• Your new home is within the European Community (EC) or European Free Trade Area.
• The product is installed and used in accordance with our instructions and is only used domestically, i.e. a normal hou-
sehold.
• The product is installed taking into account regulations in your new country.
Before you move please contact your nearest Customer Care centre, listed below, to give them details
of your new home. They will then ensure that the local Service Organisation is aware of your
move and able to look after you and your appliances.
France Senlis +33 (0) 3 44 62 29 29
Germany Nürnberg +49 (0) 800 234 7378
Italy Pordenone +39 (0) 800 117511
Sweden Stockholm +46 (0) 8 672 5360
UK Slough +44 (0) 1753 219899
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