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operating problems 19
Operating problems
Numerous checks were carried out on your appliance before it left the factory.
However, should you notice a malfunction, please refer to the sections below before
contacting the after-sales service.
Problems Causes
The washing machine
doesn’t start or doesn’t fill :
• the appliance isn’t plugged in correctly, the
electrical installation isn’t working,
• the lid of your appliance and the drum shutters
aren’t closed firmly,
• the programme start command hasn’t been
properly selected,
• there is a power failure,
• the water supply has been cut off,
• the water inlet tap is closed,
• the water inlet filters are dirty,
The appliance fills but
empties straight away :
• the drainage U-piece is fixed too low (see instal-
lation section).
The washing machine
doesn’t rinse or doesn’t
empty :
• the drain hose is blocked or bent,
• the drainage filter is obstructed,
• the out of balance detector has been activated :
washing is unevenly distributed in the drum,
• the “Drain” programme or “Night Silence Plus”
or “Rinse hold” option have been selected,
• the height of the drainage U-piece is unsuitable.
You have found water
around the washing
machine :
• too much detergent has caused foam to over-
flow,
• the detergent is unsuitable for machine
washing,
• the drainage U-piece isn’t attached correctly,
• the drainage filter hasn’t been put back in
place,
• the water inlet hose is leaking.
Wash is unsatisfactory : • the detergent is unsuitable for machine
washing,
• there is too much washing in the drum,
• the wash cycle is unsuitable,
• there isn’t enough detergent.