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Problem Possible cause/Solution
The washing machine does not start:
The door has not been closed.
• Close firmly the door.
The plug is not properly inserted in the power
socket.
• Insert the plug into the power socket.
There is no power at the socket.
• Please check your domestic electrical instal-
lation.
The main fuse has blown.
•Replace the fuse.
The selector dial is not correctly positioned and
the button 8 has not been depressed.
• Please turn the selector dial and press the
button 8 again.
The delay start has been selected.
• If the laundry is to be washed immediately,
cancel the delay start.
The CHILD SAFETY LOCK has been activated.
• Deactivated this device.
The machine does not fill:
The water tap is closed.
• Open the water tap.
The inlet hose is squashed or kinked.
• Check the inlet hose connection.
The filter in the inlet hose is blocked.
• Clean the water inlet hose filter.
The door is not properly closed.
• Close firmly the door.
The machine fills then empties immediately:
The end of the drain hose is too low.
• Refer to relevant paragraph in «Water drain-
age» section.
The machine does not empty and/or does not
spin:
The drain hose is squashed or kinked.
• Check the drain hose connection.
The drain filter is clogged.
• Clean the drain filter.
An option or a programme that ends with the
water still in the tub or a that eliminates all the
spinning phases has been selected.
• Disable the option.
• Select the draining or the spinning pro-
gramme.
The laundry is not evenly distributed in the
drum.
• Redistribute the laundry.
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What to do if…