Beko WMB 71031 PTM Washer/Dryer User Manual


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7 Troubleshooting
Programme cannot be started or selected.
• Washingmachinehasswitchedtoselfprotectionmodeduetoasupplyproblem(linevoltage,
waterpressure,etc.).>>>Tocanceltheprogramme,turntheProgrammeSelectionknob
to select another programme. Previous programme will be cancelled. (See "Canceling the
programme")
Water in the machine.
• Somewatermighthaveremainedintheproductduetothequalitycontrolprocessesinthe
production.>>>This is not a failure; water is not harmful to the machine.
Machine vibrates or makes noise.
• Machinemightbestandingunbalanced.>>>Adjust the feet to level the machine.
• Ahardsubstancemighthaveenteredintothepumpfilter.>>>Clean the pump filter.
• Transportationsafetyboltsarenotremoved.>>>Remove the transportation safety bolts.
• Laundryquantityinthemachinemightbetoolittle.>>>Add more laundry to the machine.
• Machinemightbeoverloadedwithlaundry.>>>Take out some of the laundry from the machine
or distribute the load by hand to balance it homogenously in the machine.
• Machinemightbeleaningonarigiditem.>>>Make sure that the machine is not leaning on
anything.
Machine stopped shortly after the programme started.
• Machinemighthavestoppedtemporarilyduetolowvoltage.>>>It will resume running when the
voltage restores to the normal level.
Programmetimedoesnotcountdown.(Onmodelswithdisplay)
• Timermaystopduringwaterintake.>>>Timer indicator will not countdown until the machine
takes in adequate amount of water. The machine will wait until there is sufficient amount of water
to avoid poor washing results due to lack of water. Timer indicator will resume countdown after
this.
• Timermaystopduringheatingstep.>>>Timer indicator will not countdown until the machine
reaches the selected temperature.
• Timermaystopduringspinningstep.>>>Automatic unbalanced load detection system might
be activated due to the unbalanced distribution of the laundry in the drum.
C
Machine does not switch to spinning step when the laundry is not evenly distributed in the drum
to prevent any damage to the machine and to its surrounding environment. Laundry should be
rearrangedandre-spun.
Foam is overflowing from the detergent drawer.
• Toomuchdetergentisused.>>>Mix 1 tablespoonful softener and ½ l water and pour into the
main wash compartment of the detergent drawer.
C
Put detergent into the machine suitable for the programmes and maximum loads indicated in
the “Programme and consumption table”. When you use additional chemicals (stain removers,
bleachs and etc), reduce the amount of detergent.
Laundry remains wet at the end of the programme
• Excessivefoammighthaveoccurredandautomaticfoamabsorptionsystemmighthavebeen
activatedduetotoomuchdetergentusage.>>>Use recommended amount of detergent.
C
Machine does not switch to spinning step when the laundry is not evenly distributed in the drum
to prevent any damage to the machine and to its surrounding environment. Laundry should be
rearrangedandre-spun.
A
 Ifyoucannoteliminatetheproblemalthoughyoufollowtheinstructionsinthissection,consultyour
dealer or the Authorized Service Agent. Never try to repair a nonfunctional product yourself.
2820522485_EN/240312.0901
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