User’s Manual
59 / EN
Troubleshooting
Washing performance is poor: Stains persist or the laundry is not whitened. (**)
•Insufficientamountofdetergentisused.>>>Use recommended amount of detergent appropriate for the
laundry.
•Excessivelaundrywasloadedin.>>>Do not load the machine in excess. Load with amounts recommended
in the "Programme and consumption table".
•Wrongprogrammeandtemperaturewereselected.>>>Select the proper programme and temperature
for the laundry to be washed.
•Wrongtypeofdetergentisused.>>>Use original detergent appropriate for the machine.
•Detergentisputinthewrongcompartment.>>>Put the detergent in the correct compartment. Do not mix
the bleaching agent and the detergent with each other.
Washing performance is poor: Oily stains appeared on the laundry. (**)
•Regulardrumcleaningisnotapplied.>>>Clean the drum regularly. For this, please see 6.2.
Washing performance is poor: Clothes smell unpleasantly. (**)
•Odoursandbacterialayersareformed onthedrum asaresultof continuouswashingatlower
temperaturesand/orinshortprogrammes.>>>Leave the detergent drawer as well as the loading door
of the machine ajar after each washing. Thus, a humid environment favorable for bacteria cannot occur in the
machine.
Colour of the clothes faded. (**)
•Excessivelaundrywasloadedin.>>>Do not load the machine in excess.
•Detergentinuseisdamp.>>>Keep detergents closed in an environment free of humidity and do not expose
them to excessive temperatures.
•Ahighertemperatureisselected.>>>Select the proper programme and temperature according to the type
and soiling degree of the laundry.
It does not rinse well.
•Theamount,brand andstorageconditions ofthe detergentusedare inappropriate.>>> Use a
detergent appropriate for the washing machine and your laundry. Keep detergents closed in an environment free of
humidity and do not expose them to excessive temperatures.
•Detergentisputinthewrongcompartment.>>>If detergent is put in the prewash compartment although
prewash cycle is not selected, machine can take this detergent during rinsing or softener step. Put the detergent in
the correct compartment.
•Pumpfilterisclogged.>>>Check the filter.
•Drainhoseisfolded.>>>Check the drain hose.
Laundry became stiff after washing. (**)
•Insufficientamountofdetergentisused.>>>Using insufficient amount of detergent for the water hardness
can cause the laundry to become stiff in time. Use appropriate amount of detergent according to the water hardness.
•Detergentisputinthewrongcompartment.>>>If detergent is put in the prewash compartment although
prewash cycle is not selected, machine can take this detergent during rinsing or softener step. Put the detergent in
the correct compartment.
•Detergentmightbemixedwiththesoftener.>>>Do not mix the softener with detergent. Wash and clean
the dispenser with hot water.