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23 - EN
9 Solution suggestions for problems
Problem Cause Explanation / Suggestion
Drying process
takes too much
time.
Cover filter and filter drawer might
have not been cleaned.
* Clean the cover filter and Filter drawer.
Laundry come out
wet at the end of
drying.
* Cover filter and filter drawer might
have not been cleaned.
* Excessive laundry might have been
loaded in.
* Clean the cover filter and Filter drawer.
* Do not overload the machine.
Machine does not
switch on or the
programme does
not start. Machine
is not activated
when set.
* It might have not been plugged in.
* The loading door may be ajar.
* Programme might have not been set
or the “Start/Pause/Cancel” button
might have not been pressed.
* “Childproof lock” might have been
activated.
* The condenser cover on the models
with a condenser might not be closed
securely.
* Make sure that the machine is plugged in.
* Make sure that the loading door is
properly closed.
* Make sure that the programme has been
set and it is not in “Pause” mode.
* Deactivate the childproof lock.
* Make sure that the condenser cover and
the red lock is closed securely.
Programme has
been interrupted
without any cause.
* The loading door may be ajar.
* Electricity may be cut off.
* Make sure that the loading door is
properly closed.
* Press “Start/Pause/Cancel” button to
start the programme.
Laundry has
shrunk, become
felted or
deteriorated.
* A programme suitable for the laundry
type might have not been used.
* Dry only the laundry which is suitable for
drying in your machine after checking the
labels on your clothes.
* Select a programme with suitable low
temperature for the laundry type to dry your
clothes.
Drum lightning
does not come on.
(for models
equipped with a
lamp)
* The machine might have not been
started by using the On/Off button.
* Bulb may have blown.
* Make sure that the machine is On.
* Call the authorized service to replace the
bulb.
“Final / Anti-
creasing” LED
flashes.
* The 2-hour anti creasing programme
to prevent laundry from creasing might
have been activated.
* Turn off the machine and take out the
laundry.
“Final / Anti-
creasing” LED is
on.
* Program has come to an end.
* Turn off the machine and take out the
laundry.
The “Drying” LED
flashes.
* A heat sensor failure has occurred.
Machine ends the programme without
heating.
* Turn off the machine and take out the
laundry. Call your authorized service.
“Filter cleaning”
LED flashes.
* Filter might have not been cleaned. * Clean the cover filter.
Also for products equipped with a condenser
“Water tank”
warning LED is on.
* Water may be full.
* Anti-creasing programme might be
running.
* Drain the water in the water tank.
“Condenser
cleaning” LED is
on.
* Filter drawer/Condenser might have
not been cleaned.
* Clean the filters in the condenser/filter
drawer under the kick plate.
A Call an authorized service agent if the problem persists.