28 - EN
8 Solution suggestions for problems
Cause Explanation / Suggestion
Programmecannotbestartedorselected.
Machinemayhaveswitchedto
self protection mode due to an
infrastructureproblem(suchasline
voltage,waterpressure,etc.).
Bring your machine to factory settings by turning
theprogrammeselectionknob.(see,Endingthe
programmethroughCancelling)
Water in the machine.
There may be some water in your
machine when you receive it. This is
from the quality control process and is
normal.
It is not harmful to your machine.
There is water coming from the bottom of the machine.
There might be problems with hoses or
the pump filter.
-Makesurethatthesealsofthewaterinlethoses
are securely fitted.
- Tightly attach the drain hose to the tap.
-Makesurethatthepumpfilteriscompletely
closed.
Machinedoesnotfillwithwater
- Tap may be turned off.
- Water inlet hose might be bent.
- Water inlet filter might be clogged.
- The loading door may be ajar.
-Opentheinletwatertapsfully.
- Flatten the water intake hose.
- Clean the water intake filter.
- Close the loading door.
Machinedoesnotdischargewater.
- Water outlet hose might be clogged
or twisted.
-Pumpfiltermaybeclogged.
- Clean or flatten the hose.
- Clean the pump filter.
Machinevibratesorshakes.
-Machinefeetmightnotbeadjusted.
- Transportation safety bolts might have
not been removed.
- There may be a small amount of
laundry in the machine.
- The machine may be overloaded
or the clothes may be distributed
unevenly.
- There machine might be touching a
solid surface.
- Adjust the machine feet.
- Remove the transportation safety bolts.
- Add more laundry to the machine.
- Reduce the amount of laundry in the machine or
balance the load by hand.
- Ensure that nothing touches the machine.
Machinestopsshortlyaftertheprogrammestarts.
Machinecanstoptemporarilydueto
low voltage.
It will resume operating when the voltage is back to
the normal level.
The water being taken in is directly discharged.
Improper position of the drain hose.
Connect the water draining hose as described in
the operation manual.
No water can be seen in the machine during washing.
This is not a problem. The water level
is not visible from the outside of the
machine.