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CUSTOMER CARE CENTER 800.898.1879 www.askousa.com
PRODUCT WARRANTY
18
Model WCAM 1812
Complete the Warranty Registration Card that came with your
appliance and mail it to AM Appliance Group to validate your
appliance warranty. Report cosmetic damage to your dealer within
five days from date of purchase. Thoroughly check for cosmetic
damage after unpacking the unit.
WARRANTY FOR RESIDENTIAL
INSTALLATIONS:
For Single-Family Residential installations in the continental
U.S. and Canada (excluding Puerto Rico).
Three Year Full Warranty from date of
purchase.
AM Appliance group covers ASKO replacement parts and/or
repair labor to correct defect in materials or workmanship.
Service must be provided by an authorized ASKO service agent.
Fourth and Fifth Year Limited Warranty
from date of purchase.
AM Appliance group covers ASKO replacement parts (labor costs
not included) for any defective solid-state controls, timers, motors,
or pumps Service must be provided by an authorized ASKO service
agent.
Lifetime Limited Warranty from date of
purchase.
AM Appliance group covers ASKO replacement parts (labor not
included) of the stainless steel tank if it fails to hold water due to a
manufacturing defect, such as rusting or cracking. Service must be
provided by an authorized ASKO service agent.
WARRANTY FOR NON-RESIDENTIAL
INSTALLATIONS:
For Non-Residential installations in the continental U.S. and Canada
(excluding Puerto Rico).
(Apartment, Time Share, Multi-Housing applications)
One-Year Full Warranty from date of
purchase
AM Appliance Group covers ASKO replacement parts and/or repair
labor to correct defect in materials or workmanship. Service must be
provided by an authorized ASKO service agent.
Exclusions to warranty. AM Appliance group will not pay for:
1. Service calls to:
• Correct improper installation of the appliance.
• Repair damage due to shipment, delivery, installation, misuse or
abuse.
• Instruct how to use the appliance.
• Replace house fuses or correct house wiring.
• Correct house plumbing, including drainage problems related to
improper installation.
• Clean or service air device in drain line.
2. Repair and/or replacement parts for failure of product if appliance
is used for other than residential use.
3. Damage resulting from accident, fire, floods, acts of God,
alteration, misuse, abuse, improper installation or installation not in
accordance with local electrical or plumbing codes.
4. Any shipping costs for parts during the limited warranty period.
5. Replacement parts or repair labor costs for units operated outside
the continental United States.
6. Pickup and delivery. ASKO appliances are designed for repair in the
home.
IN NO EVENT SHALL AM APPLIANCE GROUP
BE RESPONSIBLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES.
Some states will not allow the exclusion or limitation of incidental or
consequential damages, so this exclusion or limitation may not apply
to you. This warranty gives you specific legal rights and you may also
have other rights, which vary from state to state.
For warranty service, contact our Customer Care center at the number
below. Service will be provided during normal business hours. Should
you have a service problem that cannot be resolved locally, contact
AM Appliance Group at the numbers listed below. Before calling
for service or contacting AM Appliance Group regarding a warranty
issue, make a note of the model number, serial number and date of
purchase.
Write to us at:
AM Appliance Group
P. O. Box 851805
Richardson, Texas 75085-1805
www.askousa.com
Or call:
Customer Care Center at
800-898-1879