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9. Defects that result from repairs or measures carried out by people who are
not qualified or expert or defects that result from the addition of non-
original accessories or spare parts are not covered by the guarantee.
10. Appliances that are easy to transport may be delivered or sent to the
consumer services department. Home repairs are only anticipated for bulky
appliances or built-in appliances.
11. If the appliances are built-in, built-under, fixed or suspended in such a way
that removing and replacing them in the place where they are fitted takes
more than half an hour, the costs that result there from will be charged for.
Connected damage caused by these removal and replacement operations will
be the responsibility of the user.
12. If, during the guarantee period, repairing the same defect repeatedly is not
conclusive, or if the repair costs are considered disproportionate, in
agreement with the consumer, the defective appliance may be replaced with
anotherappliance of the same value. In this event, we reserve the right to ask
for afinancial contribution calculated according to the length of time it has
beenused.
13. A repair under guarantee does not mean that the normal guarantee period
will be extended nor that a new guarantee period begins.
14. We give a twelve month guarantee for repairs, limited to the same defect.
15. Except in the event where liability is legally imposed, this declaration of
guarantee terms excludes any compensation for damage outside the
appliance for which the consumer wishes to assert his rights. In the event of
legally admitted liability, compensation will not exceed the purchase price
paid for the appliance.
These guarantee terms are only valid for appliances purchased and used in
Belgium. For exported appliances, the user must first make sure that they
satisfy the technical conditions (e.g.: voltage, frequency, installation
instructions, type of gas, etc.) for the country concerned and that they can
withstand the local climatic and environmental conditions. For appliances
purchased abroad, the user must first ensure that they meet the
qualifications required in Belgium. Non-essential or requested adjustments
are not covered by the guarantee and are not possible in all cases
Our consumer services department is always at your disposal, even after the
guarantee period has expired.
Address for our consumer services department:
Belgium : Electrolux Home Products Consumer services
Belgium ELECTROLUX SERVICE - Bergensesteenweg, 719 - 1502 Lembeek
132970011.qxd 23/04/2009 10.25 Pagina 42