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Chapter
5.
Solving
problems
This
section
provides
basic
troubleshooting
information
to
help
you
diagnose
and
solve
some
problems
that
might
occur
with
your
computer.
If
you
cannot
diagnose
and
correct
the
problem
using
the
information
in
this
section,
see
Appendix
A,
“Getting
help
and
technical
assistance,”
on
page
67
and
“Solving
problems”
in
the
User’s
Guide
on
the
IBM
IntelliStation
Documentation
CD.
Diagnostic
tools
overview
The
following
tools
are
available
to
help
you
diagnose
and
solve
hardware-related
problems:
v
POST
beep
codes
and
error
messages
The
power-on
self-test
(POST)
indicates
the
detection
of
a
problem.
See
“Power-on
self-test
(POST)”
on
page
60
and
“POST
error
messages”
on
page
60
for
information.
For
detailed
information,
see
POST
Error
Log
in
Advanced
Setup
in
“Configuration/Setup
Utility
menu
choices”
in
the
User’s
Guide.
v
Diagnostic
programs
and
error
messages
The
diagnostic
programs
are
provided
on
a
hidden
partition
on
the
hard
disk.
These
programs
test
the
major
components
of
your
computer.
Note:
See
“Solving
problems”
in
the
User’s
Guide
on
the
IBM
IntelliStation
Documentation
CD
for
information
about
the
diagnostic
programs.
v
Troubleshooting
charts
These
charts
list
problem
symptoms
and
steps
to
correct
the
problems.
See
the
“Troubleshooting
charts”
on
page
61
for
information.
v
System-board
error
LEDs
An
LED
on
the
system
board
might
also
be
lit
to
help
isolate
an
error
indicated
by
the
system
error
LED
on
the
front
of
the
computer.
See
the
“System-board
error
LEDs”
on
page
65
for
more
information.
©
Copyright
IBM
Corp.
2004
59