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Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switch System Message Guide
OL-8551-04
Chapter 3 Message and Recovery Procedures
ETHCNTR Messages
Explanation There are too many VLANs and routed ports (if the switch supports routed ports)
configured. [chars] is the short interface name, such as Gi1/0/1 on a Catalyst
3750 switch, or the
VLAN name, such as VLAN0002.
Recommended Action Reduce the total number of VLANs and routed ports to less than 1023. To
preserve configuration and connections across reboots, save the configuration.
Error Message ETHCNTR-3-RA_ALLOC_ERROR:RAM Access [chars] [chars] memory allocation
failure.
Note This message applies only to Catalyst 3550 switches.
Explanation A request to read from or write to the RAM access failed its memory allocation. The
first [chars] is the RAM access command that failed, and the second [chars] describes whether
processor memory allocation or I/O memory allocation failed.
Recommended Action Find out more about the error by using the show tech-support privileged
EXEC command and by copying the error message exactly as it appears on the console or system
log and entering it in the Output Interpreter tool. Use the Bug Toolkit to look for similar reported
problems. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 2-7 for more information.
Error Message ETHCNTR-3-RA_REPLY_ERROR: Invalid reply to RAM Access [chars] request
([hex]) from satellite [dec].
Note This message applies only to Catalyst 3550 switches.
Explanation A request to read from or write to the satellite RAM produced an unexpected reply.
[chars] is the request type (read or write), [hex] is the address, and [dec] is the satellite number.
Recommended Action Find out more about the error by using the show tech-support privileged
EXEC command and by copying the error message exactly as it appears on the console or system
log and entering it in the Output Interpreter tool. Use the Bug Toolkit to look for similar reported
problems. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 2-7 for more information.
Error Message ETHCNTR-3-SNAP_FORWARDING_UNSUPPORTED: IPv4/IPv6 SNAP forwarding will
be disabled because switch [dec] does not support this feature.
Note This message applies only to Catalyst 3750 switches.
Explanation A switch that is being added to the stack does not support the forwarding of
IP Version 4 (IPv4) and IP Version 6 (IPv6) frames with Subnetwork Access Protocol (SNAP)
encapsulation. If this occurs, forwarding of IPv4 and IPv6 frames is disabled in the switch stack.
[dec] is the stack member number.
Recommended Action Replace the stack member with a switch that supports forwarding of IPv4 and
IPv6 frames with SNAP encapsulation.
