3
3-1 Communicating with users
This chapter provides some general information about managing printing
with the iR C2100/2100S and the copier/printer, and gives you some hints
on using the Command WorkStation windows to monitor and manage print
jobs. It suggests ways to guide users so that their jobs are more likely to print
correctly the first time. The chapter also follows the course of a print job and
shows possible ways to expedite jobs and take advantage of the special
capabilities provided by the Command WorkStation.
Communicating with users
The Command WorkStation interface facilitates communication between
users and operators. All the same, users who originate print jobs may need to
become better informed about the iR C2100/2100S and the copier/printer
so they can choose the appropriate options for their jobs.
What the user needs to know
You or the network administrator should consider supplying some of the
following information to your users:
• The name of the printer on the network and the names of servers sharing
the printer
• User’s access status
Do all jobs require operator intervention because they go to the Hold
queue? If not, which connections are published—Direct connection
and/or Print queue?
• How long you will hold jobs on the server before you delete them
• List of default printer settings and other settings (from the Configuration
page)
• List of installed fonts
Do the users’ applications download fonts automatically? If not, should
users embed fonts in documents, or should they supply fonts to the
administrator so he or she can download them?
Chapter 3:
Managing
Print Jobs
