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Certain problems are due to lack of simple maintenance or oversights, which can be solved easily
without calling out an engineer. Before contacting your local Service Centre, please carry out the
checks listed below.
During machine operation it is possible that the red Start/Pause pilot light flashes to indicate that
the machine is not working.
Once the problem has been eliminated, press the Start/Pause button to restart the program. If
after all checks, the problem persists, contact your local Service Centre.
Something not working
Malfunction Possible cause Solution
The washing
machine does
not start:
The machine
does not fill:
The machine fills
then empties
immediately:
The machine
does not empty
and/or does not
spin:
The door has not been closed.
The plug is not properly inserted in
the power socket.
The selector dial is not correctly
positioned and the Start/Pause
button has not been depressed.
The water tap is closed.
The delay start has been selected.
Please turn the selector dial and
press the Start/Pause button
again.
If the laundry are to be washed
immediately, cancel the delay
start.
Open the water tap.
Check the inlet hose connection.
Clean the water inlet hose filter.
Close firmly the door.
Refer to relevant paragraph in
“water drainage” section.
Check the drain hose connection.
Clean the drain filter.
There is no power at the socket. Please check your domestic
electrical installation.
Insert the plug into the power
socket.
Close firmly the door.
(Red Start/Pause pilot light flashes)
(Red Start/Pause pilot light flashes)
The inlet hose is squashed or kinked.
(Red Start/Pause pilot light flashes)
The filter in the inlet hose is blocked.
(Red Start/Pause pilot light flashes)
The drain hose is squashed or kinked.
The option Rinse Hold has been
selected.
The laundry is not evenly distributed
in the drum.
Redistribute the laundry.
Disable the option Rinse Hold or
select Spin program.
(Red Start/Pause pilot light flashes)
The drain filter is clogged.
(Red Start/Pause pilot light flashes)
The door is not properly closed.
The end of the drain hose is too low.
(Red Start/Pause pilot light flashes)