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If You Need Service Or Assistance
We suggest you follow
these steps:
1. Before calling for assistance . . .
Performance problems often result
from little things you can find and fix
yourself without tools of any kind.
If your washer does not fill:
l
Is the power supply cord plugged
into a live circuit with the proper
voltage?
l
Are both water faucets open?
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Have you checked your home’s main
fuses or circuit breaker box?
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Are the water supply hoses kinked?
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Is the Cycle Control Knob set and
pulled out?
If your washer does not spin:
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Is the lid closed?
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Is the power supply cord plugged
into a live circuit with the proper
voltage?
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Have you checked your home’s main
fuses or circuit breaker box?
If your washer stops during a cycle:
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The washer pauses briefly at
different times in each cycle. These
pauses are normal.
If your washer fills and drains
without running:
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Make sure that the Cycle Control
Knob is pointing to a number in the
cycle.
Make sure the drain hose is higher
than the water level in the washer.
If it isn’t:
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The washer may seem to be draining
during wash and rinse cycles.
l
Water can siphon out.
(See Installation Instructions.)
2. If you need assistance*...
Call Whirlpool Consumer Assistance
Center telephone number. Dial free
from anywhere in the U.S.:
1-800-253-l 301
and talk with one of our trained consult-
ants. The consultant can instruct you in
how to obtain satisfactory operation from
your appliance or, if service is necessary,
recommend a qualified service company
in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number
in your correspondence.
3. If you need service*...
w
Whirlpool has a
yI
nationwide network
iA 01
of authorized
SERVrCE WhirlpoolSM
service companies.
Whirlpool service technicians are trained
to fulfill the product warranty and provide
after-warranty service, anywhere in the
United States. To locate the authorized
Whirlpool service company in your area,
call our Consumer Assistance Center
telephone number (see Step 2) or look in
your telephone directory Yellow Pages
OR
WASHING MACHINES. DRYERS
EL IRONERS - SERYICING
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