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First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experience
Possible Causes
Solution
Door not closed completely.
Make sure the washer door is closed completely.
Press and hold the START/PAUSE button 2-5 seconds.
Household fuse is blown or circuit
breaker has tripped.
Check that the household fuse is intact and tight, or that the
circuit breaker has not tripped. Replace the fuse or reset the
circuit breaker. If the problem continues, call an electrician.
TROUBLESHOOTING
Washer will not run
START/PAUSE button not pressed
rmly or held long enough.
Washer Operation
Incorrect power supply.
This washer requires a 120-volt power supply.
Check with a qualied electrician.
Wrong type of fuse.
Use a time-delay fuse.
Fill hoses not attached tightly.
Tighten ll-hose connections.
Make sure all 4 ll hose washers are installed correctly.
Drain hose connection not correct.
Properly secure drain hose to drainpipe or laundry tub. Refer to
the Installation Instructions for additional information.
Check household plumbing for leaks
or clogged sink or drain.
Water can backup out of a clogged sink or drainpipe. Check all
household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets.)
Fill hose washers missing.
Water Leaks
Water leaks
Do not place tape over drain opening.
Other performance
or operation issues
Refer to the built-in troubleshooting
feature on the washer.
See the instructions above to access the built-in TROUBLESHOOT
menus using the MORE INFO button.
Other Issues
Clean the door seal. See “Washer Maintenance.”Door seal is dirty.
Use only HE High Efciency detergents and follow the
manufacturer’s recommendations.
Not using HE detergent or using too
much HE detergent.
Remove and clean the dispenser. See “Washer Maintenance.”Dispenser is clogged.
Normal/Casual
59min
Press and hold START/PAUSE to begin cycle.
Warm/Cold
Temperature
Extra High
Spin Speed
Normal
Soil Level
O
Stain Treat
Est. Cycle Time
1. Press MORE INFO
With the washer on, press MORE INFO to access the built-in
troubleshooting feature. Use the LCD control buttons to select ALL
INFO CATEGORIES. Then use the LCD control buttons to select the
TROUBLESHOOT topic.
USING THE BUILT-IN TROUBLESHOOTING FEATURE
2. Select TROUBLESHOOT
The
t
and
u
buttons can be used to advance through the different
options and categories.
Single-dose laundry
packet
Packet not dissolving. Make sure single-dose laundry packet is added to washer drum
before adding clothes. Follow the manufacturer’s recommendations.