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If you need service or assistance, we suggest
you follow these four steps:
I. Before calling for assistance.. .
you in how to obtain satisfactory op-
Performance problems often result
from little things you can find and
fix yourself without tools of any kind.
eration from your appliance or, if
service is necessary, recommend a
qualified service company in your
area.
IF YOUR WASHER DOES NOT FILL:
l
Is the power supply cord plugged
into a live circuit with the
proper voltage?
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Are both water faucets open?
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Have you checked your home’s main
fuses or circuit breaker box?
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Have you checked the electric
company for a power failure?
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Are the water supply hoses kinked?
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Is the Cycle Control Knob set and
pulled out?
IF YOUR WASHER DOES NOT SPIN:
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Is the lid closed?
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Is the power supply cord
plugged in?
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Is a fuse blown or circuit-breaker
tripped?
IF YOUR WASHER STOPS
DURING A CYCLE:
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Remember, the washer pauses
briefly at different times in each
cycle. These pauses are normal.
IF WASHER FILLS AND DRAINS
WITHOUT RUNNING:
. Make sure that the Cycle Control
Knob is pointing to a number in
the cycle.
MAKE SURE THE DRAIN HOSE IS
HIGHER THAN THE WATER LEVEL IN
THE WASHER. IF IT ISN’T...
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The washer may seem to be
draining during wash and rinse
cycles.
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Water can siphon out. (See “ln-
stallation Instructions:‘)
2. If you need assistance*. . .
Call Whirlpool COOL-LINE@ serv-
ice assistance telephone number.
Dial free from:
Continental U.S. . (800) 253-1301
Michigan
. . . . . . . (800) 632-2243
Alaska & Hawaii (800) 253-1121
and talk with one of ourtrained Con-
sultants. The Consultant can instruct
3. If you need service*. . .
Whirlpool has
a nationwide net-
work of franchised
TECH-CARE@ Serv-
ice Companies.
TECH-CARE serv-
ice technicians are trained to fulfill
the product warranty and provide
after-warranty service, anywhere in
the United States. To locate TECH-
CARE service in your area, call our
COOL-LINE service assistance tele-
phone number (see Step 2) or look in
your telephone directory Yellow
Pages under:
4. If you have a problem*. . .
Call our COOL-LINE service as-
sistance telephone number (see
Step 2) and talk with one of our Con-
sultants, or it you prefer, write to:
Mr. Stephen E. Upton, Sr. Vice Presideni
Whirlpool Corporation
Administrative Center
2000
US-33 North
Benton Harbor, Ml 49022
*If you must call or write, please pro-
vide: model number, serial number,
date of purchase, and a complete
description of the problem. This in-
formation is needed in order to bet-
ter respond to your request for
assistance.
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