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Try the machine to see if the problem has been solved.
If the problem persists, call the technical assistance service, stating:
1) The type of malfunction
2) The model of the washing machine
3) The serial number of the machine reported on the rating plate fixed to
the inside of the filter door.
Before calling the assistance service, check that the operations described below have
been carried out correctly; this will save both time and money.
The machine does not work (indicator light
off)
Make sure that:
1) The electricity supply has not been cut-
off
2) The plug is inserted properly in the socket
3) The programmer knob has been pulled
outwards or the start/stop button (if fitted)
has been pressed (see using the washing
machine)
4) The door is closed.
The machine does not work (indicator light
on)
Make sure that:
1) The programmer knob is set at the
required programme
2) See problem “The machine does not fill
with water".
The machine does not fill with water
Make sure that:
1) There is water in the mains supply
2) The feed valve is open
3) The fill hose is not kinked
4) With the machine unplugged from the
mains, clean the inlet filter between the
valve and the water fill hose.
I cannot see any water during the wash
This is simply because the new technology
used in these machines guarantees double
the wash with half the water, this benefits
the environment and you save energy.
The machine will not drain or spin
Make sure that:
1) The drain hose is positioned correctly
2) The drain hose is not kinked
3) The detergent dose is correct and not
excessive
4) The detergent drawer is not caked-up
5) The detergent is the correct one for use
in washing machines.
I can see too much foam
Make sure that:
The detergent used is that designed for
washing machines.
The door will not open
Wait 3 minutes after the programme has
finished.
The machine vibrates or is noisy
Make sure that:
1) Large items in the wash are not folded
(sheets, tablecloths, etc.)
2) The washing machine is properly levelled
3) The four locking screws and spacers
have been removed.
Does not dry (WASHER DRYER)
Make sure that:
1) The programme has been chosen
correctly
2) The water tap is turned on
3) The discharge filter is clean
4) The washing load is right.
GB
9
TROUBLESHOOTING
service
pump W
model
220 V
N ° 204276237
kg wash
kg dry
A
total w
heating wash W
heating dryer W
wash motor W
spin motor W
dryer motor W
Hz
5 / 100 N/cm
2