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T: 0800 0124 382 T: 0800 0124 382
TROUBLESHOOTING
Fault Possible Cause Solution
There is excessive foam in
the detergent drawer.
The wrong detergent has
been used.
Only use detergents produced
for automatic Washer Dryers.
The washing result is not as
expected.
Your laundry is too dirty
for the programme you’ve
selected.
Not enough detergent used.
There is too much laundry in
your Washer Dryer.
Use the information on pages
37 and 48 to select the most
appropriate programme.
Use the amount of detergent
as instructed on the
packaging.
Check that the maximum
capacity of your Washer
Dryer is not exceeded. See
pages 28 and 29 for more
information.
The water from the Washer
Dryer is drained as soon as it
is filled.
The end of the water drain
hose may be too low.
Check that the drain hose is
at a suitable height. See page
15 for more information.
The spin cycle does not take
place.
The in-built sensor has
prevented your Washer Dryer
from operating with an out of
balance load.
Avoid small wash loads
containing items that could
become heavy through water
absorption.
Fault Possible Cause Solution
There load detection system
on the screen does not work
when loading the machine.
Laundry is placed in the
Washer Dryer without
choosing a washing or drying
programme.
Remove the laundry from
your Washer Dryer. Switch
the programme dial to
STOP, reselect the desired
programme. Load the laundry
in the machine and run.
is displayed on the
information screen and your
Washer Dryer does not run.
There is more laundry
in the machine than the
maximum laundry amount
for the washing and drying
programme selected.
Remove laundry from your
Washer Dryer until the
disappears.
Laundry remains damp after
the drying operation.
The appropriate drying
programme is not selected.
The maximum load capacity
for the selected programme
might be exceeded.
Select a drying programme
appropriate for your
laundry. Please refer to the
programme tables on pages
37 to 48.