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cycle chart _31
04 TROUBLESHOOTING
INFORMATION CODES
Information codes may be displayed to help you better understand what is occurring with your washer.
CODE SYMBOL MEANING SOLUTION
dc
Unbalanced load prevented your
washer from spinning.
Redistribute the load, press the Start/Pause
button.
dL
Door is unlocked when washer is
running.
Press the Power button to turn off your washer,
then restart the cycle. If the code reappears, call
for service.
dS
Door is open when washer is
running.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
FL
Your washer failed to lock the
door.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
Hr
Water temperature control
problem.
(Heater control problem)
Call for service.
LE
Your washer has tried to fill but
has not reached the proper water
level.
Call for service.
LO
The door will not unlock. Make sure the door is firmly closed.
Press the Power button to turn off your washer,
then turn it on again. If the code reappears, call
for service.
nd
Your washer is not draining.
It can also mean that the unit
senses a small clog while draining.
Then
check the following.
Clean the filter (See page 26).
or
1. Turn off the unit for 10 seconds and then turn
it on again.
2. Select the Spin Only cycle (See page 19).
3. Press the Start/Pause to drain the water.
If it still does not drain, call for service.
nF
Your washer has tried to fill but
was unsuccessful.
Make sure the water faucets are open all the
way. Check for kinked hoses.
Check the inlet screens on the fill hoses.
If you use a Flood Safety Device, then please
remove the device and connect the water hoses
directly to the unit.
Check if the hot water supply
hose is connected.
You must connect the hot water supply hose
because hot water is supplied by the Auto
Temperature Control (A.T.C.) function if the
temperature of the cold water is lower than 59°F.
nF1
The hot/cold water hose
connection is not correct.
Please connect the hot/cold water hose
connection correctly.
Sr
Problem with control. Call for service.
WF350AN-02833B-01_EN.indd 31 2010-10-13 �� 10:20:31