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PROBLEMS Possible causes Solutions
There is no steam. The appliance has not
been turned on.
Check that your appliance is properly
plugged in and press the On / Off
button (on the front of the appliance).
The power light should turn on.
The hose has been
obstructed.
Check that the hose is not bent or twisted.
There is no water left. Turn off the appliance and refill the
water tank.
The steam flow
is low.
Your steamer has a build-up
of scale because it has not
been rinsed out regularly.
Descale the steamer at least once a
year or every 100 hours of use. If your
water is hard, increase the frequency.
There is no water left. Turn the appliance off and refill it.
Water runs
through the holes
of the steambrush.
There is condensation in
the hose.
Never use steamer in a horizontal
position. Hold the hose vertically
outstretched and wait for water to
flow back into the steamer.
The steamer
takes a long time
to heat.
Your steamer has a build-up
of scale because it has not
been descaled regularly.
Rinse out the steamer at least once
a year or every 100 hours of use. If your
water is hard, increase the frequency.
Troubleshooting
If it is not possible to establish the cause of the problem, seek the assistance of an
Approved ROWENTA Service Center www.rowentausa.com