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Guarantee & service
If you need information or if you have a problem, please visit the Philips
website at www.philips.com or contact the Philips Customer Care
Centre in your country (you will find its phone number in the
worldwide guarantee leaflet). If there is no Customer Care Centre in
your country, turn to your local Philips dealer or contact the Service
Department of Philips Domestic Appliances and Personal Care BV.
Troubleshooting
This chapter summarises the most common problems you could
encounter with your iron. Please read the different sections for more
details. If you are unable to solve the problem, contact the Customer
Care Centre in your country.
ENGLISH 13
Solution
Fill the water tank (see chapter 'Preparing for
use').
Set the steam control to a position between 1
and 6 (see chapter 'Using the appliance').
Select an ironing temperature that is suitable
for steam ironing (2 to MAX). Put the iron
on its heel and wait until the light has gone
out before you start ironing.
Select an ironing temperature that is suitable
for steam ironing (2 to MAX). Put the iron
on its heel and wait until the light has gone
out before you start ironing.Continue ironing
in horizontal position and wait a while before
using the (vertical) shot-of-steam or the
turbo-steam function again.
Select an ironing temperature that is suitable
for steam ironing (2 to MAX). Put the iron
on its heel and wait until the light has gone
out before you start ironing.
Fill the water tank (see chapter 'Preparing for
use').
Move the iron slightly to deactivate the safety
shut-off function.The iron starts heating up
again.
Check the mains cord, the plug and the wall
socket.
Set the temperature dial to the required
position.
Move the iron slightly to deactivate the safety
shut-off function.The iron starts heating up
again.
Empty the water tank before you store the
iron to avoid leakage. Set the steam control to
0 and store the iron upright on its heel.
Possible cause(s)
There is not enough water in the
water tank.
The steam control has been set
to position 0.
The iron is not hot enough and/or
the drip-stop function has been
activated.
The function has been used too
often within a very short period.
The iron is not hot enough.
There is not enough water in the
water tank.
The safety shut-off function has
switched the iron off (see chapter
'Features').
There is a connection problem.
The temperature dial is in OFF
position.
The safety shut-off function has
switched the iron off (see chapter
'Features').
The iron has been stored in
horizontal position with water still
left in the water tank.
Problem
No steam.
No turbo steam (types
HI545/35/29/28/25 only) or no
(vertical) shot of steam.
The iron is plugged in but the
soleplate is cold.
You hear an audible signal (type
HI545 only) and/or the red light
blinks.
Water drips from the holes in the
soleplate after the iron has cooled
down or after it has been stored.