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trouble shooting guide
PROBLEM
THINGS TO CHECK SOLUTION
iron does not heat
fabric selector knob is set to off
turn the fabric selector knob to a fabric setting.
spacers do not
come out
Auto-Lift
TM
switch set to off
iron does not steam
iron is not hot enough
the fabric selector knob must be set to the cotton or linen
settings to produce even steam.
iron leaks
Auto-Lift
TM
is off and iron
is horizontal
iron is emitting a brown
or white substance
water hardness may be too high
Switch to either spring water or half tap/half distilled water
mixture. See the “water tank” page for more information.
iron not plugged in correctly
auto shut-off system is activated
check to make sure the plug is properly seated in the socket.
iron not plugged in correctly
Smart Touch
TM
handle activated
steam selector set to off
steam selector must be turned to a setting.
steam valve is clogged
iron is not hot enough
make sure the fabric selector knob is set to the cotton or linen
range to ensure proper steam production.
steam burst button is overused
allow 3 seconds between uses of the steam burst function.
touch the handle.
check to make sure the plug is properly seated in the socket.
move your hand away from the iron, and the Auto-Lift
TM
system
will raise the soleplate.
move the steam selector from off ( ) to the max ( )
settings a few times to unclog.
set the switch on the back of the iron to the on ( ) position.
when the Auto-Lift
TM
switch is set to off ( ), always store the
iron in the vertical position.